Provide core, intensive, training, and case management services to a diverse population of Masshire Lowell Career Center customers. Provide intake, assessment, individual counseling, and job placement assistance. Conduct follow up and track each customer as they progress through to job placement. Complete extensive documentation in our database detailing the customer?s career plan and goals.
ESSENTIAL DUTIES AND RESPONSIBILITIES
--Conducts comprehensive assessment for each customer in the case load including utilizing Labor Market Information and resume review to develop a case plan.
--Identify training needs; participates in a team approach in determining the customer?s suitability for participation in WIOA funded training programs.
--Provide job placement assistance, which includes job development and work closely with the Business Services team for customers to identify job opportunities.
--Oversee a complex and extensive case load
--Will conduct Re-employment Assessments for our RESEA grant which includes intensive one-on-one career plan development and resume review
--Maintain ongoing customer contact (minimum of 30 days) to determine progress of job search and/or training until the customer has found employment. Provide 12 months of follow-up/job retention services.
--Disseminate information regarding our workshop schedule, job postings of interest , job fairs, guest speakers, and articles related to finding employment
--Assist in the certification of eligibility for customers to enroll into WIOA Title I Adult, Dislocated Worker, Trade, National Dislocated Worker (NDWG), and Specialty funded services. Inspects and verifies all electronic and hard copy records to ensure the justifications and supportive documentation are properly contained in all files for monitoring and compliance with regulations/Agency policies and procedures.
--Maintain and document all services and notes into the MOSES system for monitoring compliance.
--Other duties as assigned
OTHER SKILLS AND ABILITIES
Ability to understand and be sensitive to the needs of the economically disadvantaged and dislocated worker. Must have excellent written and oral communication skills and ability to document services into MOSES database system. Strong customer service skills are mandatory. Experience in Microsoft Office products.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Undergraduate Degree or equivalent experience desired in the areas of Counseling, Social Work, or Human Services. Three to five years experience in providing employment and career counseling. Knowledge of Professional Resume Writing required.
CERTIFICATES, LICENSES, REGISTRATIONS
Must possess a valid driver?s license.
If interested, contact Shaun McCarthy at email@example.com
How To Apply
Contact Shaun McCarthy at firstname.lastname@example.org for more information on how to apply