Business Services Representative
MassHire Berkshire Career Center

Job Order #: 15392990

Pittsfield, MA 01201

Full Time

35 hours per week

POSTED 8/25/2021

EXPIRES 10/1/2021

Job Description

The Business Services Representative is responsible for the direct delivery of program services to the business community including business recruitment and job postings with the goal of providing employment opportunities to program participants. The Business Services Representative also creates, designs and produces marketing programs, documents and events to businesses and job seekers in addition to the maintenance of BTEP's web site, listserv, job quest, social media, job fairs, in house recruitments, business satisfaction surveys and other related duties. Travel to out-of-town meetings and attendance at evening and weekend meetings and events are required with this position.

To perform this job successfully an individual should demonstrate the following competencies:

Balances team and individual responsibilities; contributes to building a positive team spirit
Demonstrates accuracy and thoroughness; displays commitment to excellence
Displays courtesy and sensitivity; responds promptly to participant needs
Exhibits ability to learn new skills; requires minimal supervision; uses resources effectively
Meets attendance and punctuality guidelines; takes responsibility for own actions
Demonstrates accuracy and thoroughness; meets productivity standards; completes work in timely manner;  manages competing demands
Follows instructions; responds to management direction; asks for and offers help when needed

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:  A college degree and/or bilingual Spanish/English preferred but not required. High school diploma or equivalent required; experience in the areas of education, business, sales or marketing preferred; knowledge of or experience working with low-income populations

Language Skills:  Ability to read and comprehend complex instructions; ability to write accurately; ability to effectively present information in one-on-one and small group situations to businesses, customers and employees

Mathematical Skills:  Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs

Reasoning Ability:  Ability to apply common sense and understanding to carry out detailed written or oral instructions; ability to deal with problems involving several variables in standardized situations

Computer Skills:  To perform this job successfully, an individual should have strong knowledge and skills in social media and Microsoft Office applications

Certificates, Licenses, Registrations:  Valid driver's license and reliable vehicle are required

Other: Ability to travel; ability to work varied work schedule that may include evening and weekend meetings or events

ESSENTIAL DUTIES AND RESPONSIBILITIES (include but are not limited to)
Post new jobs received to Job Quest, MOSES, and web site immediately upon receipt
Obtain business approval for all job listings prior to publication
Post company job listing job title and link to Hot Jobs on website
Add company information, job title and link to job seekers listserv mailing
Email new job opportunities to all agency staff and partners as requested
Follow up with businesses to verify continued job posting or removal as required
Design, distribute and collate business satisfaction survey
Confer with Office Coordinator to develop and update on-line calendar
A complete list of duties & responsibility is available upon request.

Pay Rate: $21.00 - $23.00/ hour

How To Apply

Please email resume for consideration to


160 North Street
Pittsfield, MA 01201

Get Directions


8:00 AM - 4:00 AM

Per Diem Position

Not Specified

Union Position





Not Specified


  • Major Medical
  • Retirement Plan
  • Vacation Leave
  • Sick Leave
  • Mileage Reimbursement
  • Paid Holidays


Debra Crespo


Manager Human Resources



Not Specified


160 North Street
Pittsfield, MA 01201