Business Services Representative
MassHire Springfield Career Center

Job Order #: 15469814

Springfield, MA 01103

Full Time

37.5 hours per week

POSTED 9/10/2021

EXPIRES 12/9/2021

Job Description

MassHire Springfield Career Center is looking for a Business Services Representative to join our team.  The successful applicant will provide services to existing business customers as well as actively working to expand our customer base. This is achieved through a consultative sales approach.  You will be responsible for marketing our services to potential new customers, in person, by phone and/or email, superior verbal and written communication skills are required this may also include various public speaking opportunities as needed. Significant data entry into our customer management system is required.  
We are looking to expand business engagement within our service delivery area.  In addition to the skills listed you will need to be familiar with social media; specifically Twitter, Google & Constant Contact platforms. A business background related to hiring, recruitment and/or human relations is highly valued.  An understanding of today's labor market and the ability to professionally communicate appropriate information to our customer base is required. You must be capable of working well in a team environment with fast changing priorities. This is a relationship building business and it is crucial you have the ability to build them with our customers as well as within our organization.  
A valid driver's license and reliable transportation to make field visits as needed is required. A positive attitude along with the desire and ability to work in a team environment is essential, along with a professional business attire. As part of the business team you will work on large-scale events such as our job expos, Premier Virtual job fairs and specialized recruiting events.
Ours is fast paced environment working with a diverse population of individuals and skill levels. The ability to make good decisions independently is critical to providing quality services to our business members, and in creating an effective working environment. Must be knowledgeable as to how to conduct a successful job search using matching and other ATS (Applicant Tracking Systems). Computer skills needed include Outlook, MS Word, PowerPoint, general data entry and web based applications. A bachelors's degree and 3 years experience working in Workforce Development is highly desired.

How To Apply

Give us your best sales letter telling us why you are the right person to take us to the next level! Email your resume to: NO PHONE CALLS PLEASE!


95 Liberty Street
Springfield, MA 01103

Get Directions


8:15 AM - 4:30 PM

Per Diem Position

Not Specified

Union Position





$40,000.00 per year


  • Major Medical
  • Dental Insurance
  • Life Insurance
  • 401K
  • Vacation Leave
  • Sick Leave
  • Mileage Reimbursement
  • Education Cost Reimbursement
  • Paid Holidays
  • Long Term Disability Leave


J. Miller


Dir. of Business Services





95 Liberty Street- 3rd Floor
Springfield, MA 01103