WIOA Career Specialist
MassHire Springfield Career Center

Job Order #: 16108544

Springfield, MA 01103

Full Time

37.5 hours per week

POSTED 1/13/2022

EXPIRES 4/13/2022

Job Description

SUMMARY
We are looking for someone to guide people through selecting and enrolling in a training program. As a Career Specialist you are responsible for providing a broad range of services to job seekers related to training and  job search. This includes explaining program criteria; verifying program eligibility, assessing skills through testing, determining eligibility, preparing Individual Training Accounts (ITAs),  and monitoring training progress,  assessing job readiness, assisting in job placement, providing intensive job search services, and conducting necessary follow up services. You must be effective in working with people from a wide diversity of backgrounds and communication skills.
  
ESSENTIAL FUNCTIONS
Verify any assistance programs job seekers currently utilize, determine eligibility for WIOA programs and any training grants.

Assess job seekers skill levels by administering standardized testing and evaluating achieved score level;  justify appropriate training, programs or center resources.

Assist job seekers in developing individual training and job search plans that will fit their specific needs.

Provide technical assistance and one-on-one training on the use of computers (including the internet and social media), fax and copy machines, and various software to assist job seekers in their job search; provide a wide range of job coaching on all subjects related to job searching.

Maintain knowledge of all Career Center programs available for eligible job seekers as well as programs of partner agencies and refer members to the appropriate program(s) to address needs.

Perform all necessary data entry n a timely and accurate manner documenting jobseeker  interactions.


KNOWLEDGE/SKILLS/EXPERIENCE REQUIRED
Bachelor's degree preferred, preferably in counseling, social work or a human services field.  In some cases, experience may be substituted for education.

Three or more years of experience working in counseling and/or case management; knowledge of job search and career planning and development desirable.

Detail oriented.

Organizational, customer service, coaching and problem-solving skills.

Strong written, verbal and listening skills; proven presentation skills to facilitate workshops.

Ability to execute multiple priorites, in a fast-paced environment; ability to work with a diverse population..

Proficient with Microsoft Office programs (Outlook, Word and Powerpoint).

Bi-lingual language skills (English/Spanish) highly desirable.

Demonstrated reliability and dependability.

WORKING CONDITIONS AND PHYSICAL EFFORT
The work environment characteristics described here are representative of those the employee encounters while performing the essential functions of this job.

Physical Demands Efforts:
This function requires moderate standing and walking with extended periods of sitting. Position does not involve lifting and moderate carrying of items. Ability to operate normal office equipment such as, telephone, copy machine, fax, scanner, and computer.

Mental & Visual Demands:
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment:
This position typically works in an office environment.  Noise is moderate and typical of conversations and office equipment.


AMERICANS WITH DISABILITIES ACT
MassHire complies with all aspects of the Americans with Disabilities Act (ADA) and state disability laws. This means that we will not discriminate against qualified individuals with a disability in any phase of the employment relationship including application for employment, hiring, promotions and/or advancement opportunities, termination, compensation, training and any other condition

How To Apply

How to Apply: Submit your resume and cover letter telling us why you are the right person to enhance services to our members and to be an effective part of our team. E-mail these to icaez@masshirespringfield.org and they will be forwarded to our hiring Team for review and scheduling for appropriate candidates. NO PHONE CALLS PLEASE.

Address

95 Liberty Street
Springfield, MA 01103

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Shift

First

8:15 PM - 4:30 PM

Per Diem Position

Not Specified

Union Position

No

Apprenticeship

No

Pay

$42,000.00 per year

Benefits

  • Major Medical
  • Dental Insurance
  • Life Insurance
  • 401K
  • Vacation Leave
  • Sick Leave
  • Mileage Reimbursement
  • Paid Holidays
  • Long Term Disability Leave

Benefit Details

Name

.

Title

Director of Career Services

Email

icaez@masshirespringfield.org

Phone

999-999-9999

Address

95 Liberty Street 3rd floor
Springfield, MA 01103

Website

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