We are looking for someone to guide people through selecting and enrolling in a training program. As a Career Specialist you are responsible for providing a broad range of services to job seekers related to training and job search. This includes explaining program criteria; verifying program eligibility, assessing skills through testing, determining eligibility, preparing Individual Training Accounts (ITAs), and monitoring training progress, assessing job readiness, assisting in job placement, providing intensive job search services, and conducting necessary follow up services. You must be effective in working with people from a wide diversity of backgrounds and communication skills.
Verify any assistance programs job seekers currently utilize, determine eligibility for WIOA programs and any training grants.
Assess job seekers skill levels by administering standardized testing and evaluating achieved score level; justify appropriate training, programs or center resources.
Assist job seekers in developing individual training and job search plans that will fit their specific needs.
Provide technical assistance and one-on-one training on the use of computers (including the internet and social media), fax and copy machines, and various software to assist job seekers in their job search; provide a wide range of job coaching on all subjects related to job searching.
Maintain knowledge of all Career Center programs available for eligible job seekers as well as programs of partner agencies and refer members to the appropriate program(s) to address needs.
Perform all necessary data entry n a timely and accurate manner documenting jobseeker interactions.
Bachelor's degree preferred, preferably in counseling, social work or a human services field. In some cases, experience may be substituted for education.
Three or more years of experience working in counseling and/or case management; knowledge of job search and career planning and development desirable.
Organizational, customer service, coaching and problem-solving skills.
Strong written, verbal and listening skills; proven presentation skills to facilitate workshops.
Ability to execute multiple priorites, in a fast-paced environment; ability to work with a diverse population..
Proficient with Microsoft Office programs (Outlook, Word and Powerpoint).
Bi-lingual language skills (English/Spanish) highly desirable.
Demonstrated reliability and dependability.
WORKING CONDITIONS AND PHYSICAL EFFORT
The work environment characteristics described here are representative of those the employee encounters while performing the essential functions of this job.
Physical Demands Efforts:
This function requires moderate standing and walking with extended periods of sitting. Position does not involve lifting and moderate carrying of items. Ability to operate normal office equipment such as, telephone, copy machine, fax, scanner, and computer.
Mental & Visual Demands:
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
This position typically works in an office environment. Noise is moderate and typical of conversations and office equipment.
AMERICANS WITH DISABILITIES ACT
MassHire complies with all aspects of the Americans with Disabilities Act (ADA) and state disability laws. This means that we will not discriminate against qualified individuals with a disability in any phase of the employment relationship including application for employment, hiring, promotions and/or advancement opportunities, termination, compensation, training and any other condition
How To Apply
How to Apply:
Submit your resume and cover letter telling us why you are the right person to enhance services to our members and to be an effective part of our team.
E-mail these to email@example.com and they will be forwarded to our hiring Team for review and scheduling for appropriate candidates.
NO PHONE CALLS PLEASE.