Medical Receptionist
Lowell General Hospital

Job Order #: 16396432

Lowell, MA 01852

Full Time

40 hours per week

POSTED 3/7/2022

EXPIRES 6/5/2022

Job Description

Circle Health · Lowell General Hospital - Saints Campus

Lowell General Hospital's Connect Care Hub is looking for a Medical Receptionist to join their team dynamic team and help make their mission of putting patients first possible!  

The medical receptionist must be highly organized with outstanding customer service skills and the ability to multitask and be productive both independently and with the team.  Accuracy and attention to detail is a must in this position as is ability to use electronic medical records systems.

Hours: 8:30 AM - 5:00 PM

This position requires a minimum of 1 - 2 years of previous receptionist experience in hospital or medical office practice.


- Greet patients and verify all demographics including insurance information. Maintain copies of identification and insurance cards as needed.
- Collect co-payments, provide patient with receipt and follow office procedures for co-payment reconciliation at end of day.
- Perform Check-In and Check-Out duties as necessary.
- Answer multiple phone lines courteously and take messages, or transfer call accordingly.
- Schedule office, ancillary and specialty appointments as requested by providers.
- Make follow-up appointments for patient as well as instructing patients and directing them appropriately.
- Send out new patient packets when appointment is scheduled.
- Obtain precertification and referrals as needed.
- Assist all providers with Meaningful Use, MSSP, and AQC measures. Document within EMR with required information to satisfy each registry.
- Will help provide assistance to other employed physician practices as required and other duties as assigned by manager.

About Lowell General Hospital:
Lowell General Hospital is an independent, not-for-profit community hospital serving the Greater Lowell area and surrounding communities. With two primary campuses located in Lowell, Massachusetts, we are the second largest community hospital in Massachusetts. We have the latest state-of-the-art technology and a full range of medical and surgical services for patients, from newborns to seniors.

We are also a proud member of Circle Health and in collaboration with the medical community it is our promise to provide our patients with Complete connected care SM

Circle Health is an Equal Opportunity Employer.

How To Apply

Please email your resume to for consideration


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Lowell, MA 01852

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8:30 AM - 5:00 PM

Per Diem Position

Not Specified

Union Position





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Benefit Details

What We Offer: Competitive salaries & benefits 403(b) retirement plan with hospital match Opportunities for growth Tuition reimbursement Free on-campus parking


Thavrith Thao


Business Services Representative





107 Merrimack Street
Lowell, MA 01852