Banquet Server
Four Oaks Country Club, Inc.

Job Order #: 16396964

Dracut, MA 01826

Part Time

24 hours per week

POSTED 3/7/2022

EXPIRES 6/5/2022

Job Description

The Banquet Server performs all tasks associated with setting up, serving, and breaking down of function rooms where banquet food service activities are performed. He / She is responsible for the prompt, courteous, smooth and efficient service of food and beverage to guests during all banquet  functions.

Additionally work as a team to follow through with the proper and timely set-up and execution of banquet events.

BANQUET SERVER DUTIES AND RESPONSIBILITIES:
Punch in and out According to scheduled shift and relieved by Manager only
o    Review and understand Banquet Event Orders (BEO) at the beginning of each shift to ensure banquet rooms are set as per the customer request.
o    Read and execute specifications listed on the Banquet Event Orders.
o    Attend all pre-shift meetings to ensure events flow smoothly.
o    Be in communication with the Banquet Captain regarding any special needs.
o    Assist in ensuring that each event are on time as per the banquet event course.
o    Prepare coffee, buffet, specialty bowls, omelet, pasta, and any other stations with appropriate food and beverages as stated in Banquet Event Order.
o    Make required adjustments as needed and relay that information to the appropriate personnel (Captain or Manager)
o    Maintaining proper dining experience, delivering items, fulfilling customer needs, removing courses, replenishing utensils, refilling water pitchers.
o    Greet all guests and staff warmly with an appropriate greeting.
o    Have a good understanding and able to communicate products and service related to guests when asked.
o    Deliver and serve welcome drinks, food, meals, condiments and accompaniments etc.
o    Delivering Alcoholic and Nonalcoholic drinks for service to your customer?s table.
o    Replenish buffet items to ensure consistency and freshness in presentation per Manager Request.
o    Remove china, glassware, silverware, trash etc. from tables at the conclusion of the meal period, while cautiously taking alcoholic drinks away per customer request.
o    Ensure guest satisfaction throughout the meal service.
o    Respond to guest requests in a friendly, timely, and efficient manner.
o    Respond to and try to full fill any special banquet event arrangements.
o    Ensure each courses are cleared and tables are properly crumbed.
o    Performing basic cleaning tasks as needed or directed by supervisor.
o    Monitor tableware to ensure it is presentable to guests.
o    Monitor and maintain cleanliness, sanitation, and organisation of assigned station and service areas, kitchen are a must.
o    Attend tables by removing and separating tableware, plate ware, glassware, and flatware.
o    Ensure there is proper back up of utensils, salt and pepper shakers filled, storage closet arranged accordingly, and specialty tools returned for following day event.
o    Maintain high standards of safety and cleanliness in all  areas utilized by banquet staff ( Linen Room, Banquet Closet in Foyer, Kitchen Prep Area)
o    Pass any information that is needed to the next staff member on duty.
o    Communicate any areas of need, problems, and concerns from guest to Banquet Manager.
o    Please have ballroom in a readiness position for any possible site inspections. Conclusion of every shift there shouldn?t be any items not put back in there desired location and appearance should be clean and well kept.
o    Assist others with side work including, but not limited to cleaning, stocking, silverware, etc. Ask your captain for guidance if needed.
o    Adhere to grooming and appearance standards consistently.
o    Assist fellow team members and other departments wherever necessary to maintain positive working relationships.

PREREQUISITES:
Warmth and graciousness with the ability to function in a busy environment. Create stellar guest experiences and enthusiastic team player.

How To Apply

Please email your resume to thavrith.thao@masshirelowellcc.com for consideration

Address

80 Meadow Creek Drive
Dracut, MA 01826

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Shift

First

Not Specified

Per Diem Position

Not Specified

Union Position

No

Apprenticeship

No

Pay

Not Specified

Benefits

  • Benefits Unknown

Benefit Details

Name

Thavrith Thao

Title

Business Services Representative

Email

thavrith.thao@masshirelowellcc.com

Phone

Not Specified

Address

107 Merrimack Street
Lowell, MA 01852

Website

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