PUBLIC SAFETY DISPATCHER

Job Order #: 16442300

Dover, NH 03820

Full Time

40 hours per week

POSTED 3/14/2022

EXPIRES 6/12/2022

Job Description

PUBLIC SAFETY DISPATCHER
Strafford County, NH

One Full Time and 1 Part-Time, Non Exempt 8

The Strafford County Sheriffs Dispatch Center has primary responsibility for the proper deployment of public safety personnel and the necessary support equipment pursuant to the dispatch center policies and procedures. It is the processing point for the Sheriff  and  his deputies' radio and telephone communications.

REQ'MTS
Education: High school diploma or equivalent is required. Experience with office equipment, computers and communication systems are desirable.
Ability to successfully pass a background investigation. Have no felony conviction or crimes involving moral turpitude.

PRIMARY FUNCTIONS

1.    Dispatch Police, Fire and EMS and other department vehicles to designated areas upon request; maintain written records with the assistance of Computer Assisted Dispatch (CAD), a computer software program of the whereabouts of all personnel/vehicles in service.

2.    Knowledge of and the ability to operate two way radio communication systems, to send and receive messages, answer telephone for same purpose, direct calls to appropriate persons and/or answer questions when possible. All communication is handled in a clear and concise manner.


3.    Develop a proficient knowledge of the National Law Enforcement Telecommunications System (NLETS) and the New Hampshire State Police On-line Telecommunications System (SPOTS) to communicate accurate information to other law enforcement agencies.

4.    Perform varied typing functions, with basic computer software knowledge to complete forms, letters, statements and written reports as required.

5.    Page employees and other personnel using authorized personal paging or alpha numeric paging equipment.

6.    Monitor alarms and notify proper agencies when necessary.

7.    Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality customer service.

8.    May volunteer for training and service in a Specialized Assignment, such as a Tactical Dispatcher in conjunction with the activities of the Strafford County Regional Tactical Operations Unit, Computer Administrative Assistant or Communications Training Officer.

KNOWLEDGE, SKILLS AND ABILITIES

1.    Understand and follow moderately complex oral instructions in the English language.

2.    Remain calm and effective under heavy work load and emergency situations.

3.    Speak with a clear, well-modulated voice.

4.    Ability to project confidence to the public, our customers and act on information quickly and accurately.

5.    Respond to aural or visual signals.

6.    Communicate orally, in the English language using a telephone and radio.

7.    Comprehend and make inferences from written material.

8.    Learn job-related material primarily through oral instruction and observation. This learning takes place mainly in an on-the-job training setting.

9.    Work cooperatively with Federal, State, County, City and Town employees, and the public.

10.    Possess the ability to cope and manage stressful or frustrating situations inherent to law enforcement. Ability to work with frequent interruptions and to respond appropriately to unexpected situations which may include life and death emergency situations.


11.    Possess the ability to project and maintain confidentially at all times with issues related to the performance of assigned duties both on and off the job.

12.    Possess the ability to determine priorities and manage time effectively.

Please email resume to: Marianne.Segool@MassHireLowellCC.com

How To Apply

Please email resume to: Marianne.Segool@MassHireLowellCC.com

Shift

First

Not Specified

Per Diem Position

Not Specified

Union Position

No

Apprenticeship

No

Pay

Not Specified

Benefits

Not Specified

Benefit Details

Name

MassHire Lowell Career Center

Title

Not Specified

Email

Marianne.Segool@MassHireLowellCC.com

Phone

Not Specified

Address

107 Merrimack Street
Lowell, MA 01852

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