Cust Service Rep CSR REMOTE
TTEC DIGITAL LLC

Job Order #: 16755425

Lowell, MA 01852

Full Time

40 hours per week

POSTED 5/6/2022

EXPIRES 8/4/2022

Job Description

Customer Service Reps - Telework
TTEC at home  

Customer Service Rep- $18/hr
Bilngual Customer Service Rep-$17/hr
Now is the time to do this all from your contemporary home office through our TTEC at home program.  We don't miss a beat for our clients and their customers. And we don't miss a beat for you. As a TTEC at home team member, you'll enjoy the same benefits, training and customized support to be successful in your position as associates at our physical locations. We stay connected through video meetings, regular coaching sessions, collaborative forums, and yes even fun engagement activities so you can connect with colleagues from across the country both professionally and personally. And last but not least, a work at home associate job can level up into a full career through our gamified training and career development.

As a TTEC Customer Experience Champion, You'll Enjoy:
Career advancement opportunities
Employee Rewards and Employee Discounts
Continuous training and mentoring - lots of learning for aspiring minds
Diverse, inclusive, and community-minded organization
A fun and encouraging remote work group

Why You? What You Bring:
Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you.  And the ability to connect yourself is what you bring to the table- along with the following:
Requirements
-   High school graduate or equivalent
-   Exceptional communication skills
-   Ability to thrive in a dynamic environment
-   Six months or more of customer service experience
-   A quiet, private place in your home where you can work without background noise (trust us, you'll appreciate the quiet)

The Equipment You'll Need:
Your own computer with the following technical requirements:
https://workbooth.info/applicants/workbooth-requirements/
-   USB Headset
-   USB drive to access our systems
-   Dual Monitors recommended
-   A dedicated telephone (landline) or smart phone/device is required at all times during employment


Apply Today:

Sound like you? Then come connect with us...It takes just a few simple steps to get started:

1.            Apply online

2.            Complete our short online application and Computer Requirements Check, followed by interactive assessments

3.            Check your email for follow up and next steps!

If you're a military veteran, active duty guard or reserves, or a military spouse:
We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving!

Career Changers welcome here.

How To Apply

TTEC is having an At home Virtual Info Session this Wed. 6/23/21 from 10 to 11 and 1 to 2pm. Register here for the virtual info session: http://bit.ly/ttecAthomeJune23 After the sessions are complete, email your resume to: Marianne.Segool@MAssHireLowellCC.com

Address

Chosen reps will work from their home
Lowell, MA 01852

Get Directions

Shift

First

Not Specified

Per Diem Position

No

Union Position

No

Apprenticeship

No

Pay

$18.00 per hour

Benefits

  • Benefits Unknown

Benefit Details

Name

MassHire Lowell Career Center

Title

Marianne.Segool

Email

Marianne.Segool@MassHireLowellCC.com

Phone

978-805-4702

Address

107 Merrimack Street
Lowell, MA 01852

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