Employment Counselor
MassHire Lowell Career Center

Job Order #: 17444465

Lowell, MA 01852

Full Time

37.5 hours per week

POSTED 8/8/2022

EXPIRES 11/6/2022

Job Description

he Employment Counselor advises customers on such matters as job search methods and job interview process; review and analyze customer information through records, tests and interviews; conduct counseling interviews with customers; describe, explain or answer inquiries concerning eligibility, procedures and benefits related to agency programs; maintain liaison with public and private organizations; compile occupational, edu­cational and other information; and perform related work as required.  Responsibilities include:

Advises customers, on such matters as job search methods, job interview process and/or dealing with social problems to motivate customers and to recommend specific courses of action to prepare customers for employment and/or training opportunities.
Reviews and analyzes customer information through records, tests and interviews to appraise interests, aptitudes, abilities and personal characteristics, to determine eligibility for agency programs and services and to determine the most appropriate individual vocational, educational and/or training goals based on customer needs and available services.
Conducts comprehensive assessment of each customer including utilizing labor market information and resume review to determine marketability and to develop a career action plan.
Work with customer to identify training needs, participate in a team approach in determine the customers suitability for participation in WIOA and TRADE funded training programs.
Oversee a complex and extensive case load which involves maintaining ongoing customer contact (minimum of 30 days) to determine progress of job search and/or training until the customer has found employment.
Ability to conduct workshops and seminar when needed, such as; Career Center Seminar, resume writing, interviewing etc.
Conduct RESEA reviews which include intensive one-on-one career action plan and job search review.
Maintain and document all services and notes in the Massachusetts One Stop Employment System database for monitoring review and compliance.
Assist in the certification of eligibility for customers to enroll into WIOA, TRADE, National Emergency Grants and specialty funded services when needed.  Verifies all documents/records to ensure the justifications are properly contained for monitoring and compliance with the DOL regulation and Agency policies and procedures.
Conducts counseling interviews with customers to guide them, to suggest approaches and to assist them in achieving occupational, educational or vocational goals according to agency guidelines.
Compiles occupational, educational and other pertinent information to assist customers in determining vocational and educational interests and goals.
Confers with agency staff to exchange information and to ensure that employers' job orders are serviced promptly and properly.

How To Apply

All applicants must apply at https://massanf.taleo.net/careersection/ex/jobsearch.ftl


107 Merrimack Street
Lowell, MA 01852

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8:00 AM - 4:30 PM

Per Diem Position

Not Specified

Union Position





$50,924.00 per year


  • Major Medical
  • Vision Insurance
  • Dental Insurance
  • Life Insurance
  • Retirement Plan
  • Vacation Leave
  • Sick Leave
  • Mileage Reimbursement
  • Education Cost Reimbursement
  • Paid Holidays
  • Long Term Disability Leave

Benefit Details


MassHire Lowell Career Center


Not Specified


Not Specified


Not Specified


107 Merrimack Street Lowell, MA
Lowell, MA 01852