Patient Accounts Representative
Lowell Community Health Center

Job Order #: 17635488

LOWELL, MA 01852

Full Time

40 hours per week

POSTED 9/8/2022

EXPIRES 12/7/2022

Job Description

JOB SUMMARY:  Responsible for all aspects of billing Performs a variety of tasks related to the detail of patient accounts receivable. Deals with questions and requests for detail information related to billings from patients, third party insurance carriers, guarantors, doctors lawyers and others, over the phone or by letter correspondence. Processes all bills for services rendered to patients.

ESSENTIAL DUTIES AND RESPONSABILITIES include the following as well as other duties and responsibilities that may be assigned:
-    Accurately Reviewing claims for coding, process and manage in a timely manner
-    Review patient accounts to identify delinquent and due accounts
-    Coordinate with insurance companies to resolve payment problems and reimbursement issues.
-    Insurance verification via phone and/or clearinghouse
-    Collect and post patient and insurance payments
-    Charge entry and payment processing
-    Response to inquiries concerning account balance, third party payments, from patients, lawyers, and/or third party payers in a timely manner.
-    Keeps up to date statuses and regulations that could affect the collection
-    Effectively navigate insurance portal and EMR system
-    Works with physicians or health care professional if patient information is unclear to accurately process a services rendered.
-    Brings any unusual occurrence to the attention of the Director of Patient Accounts or Patient Accounts Senior Leader
-    Perform any other duties as may be assigned

Other Elements:
Remote Work    Flexible work and remote-friendly 40 hours position. The employee may be expected to work on site-part of the week. Daily interaction with other members of the organization and immediate supervisor is expected to included but not limited to phone, video, virtual meetings and training.

Knowledge     Reimbursement and third party payer procedures and collection techniques Ability to accurately enter and review data. Ability to multitask. Knowledge of Microsoft and Outlook.

Experience     Billing and collections in a health system or Medical billing certificate is preferred. Must have good computer skills.

Bilingual/bicultural preferred: Khmer and/or Portuguese.

How To Apply

Please email your resume to thavrith.thao@masshirelowellcc.com for consideration

Address

161 Jackson Street
LOWELL, MA 01852

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Shift

First

Not Specified

Per Diem Position

Not Specified

Union Position

No

Apprenticeship

No

Pay

Not Specified

Benefits

  • Benefits Unknown

Benefit Details

Name

Thavrith Thao

Title

Business Services Representative

Email

thavrith.thao@masshirelowellcc.com

Phone

978-805-4875

Address

107 Merrimack Street
Lowell, MA 01852

Website

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