The MassHire Metro South/West Career Advisor (CA) is funded by the Workforce Innovation and Opportunity Act (WIOA) to provide services to Career Center customers. The CA works as part of a team to deliver a wide variety of activities which help unemployed and underemployed job seekers to determine training and/or jobs. These activities include assessing barriers to employment; developing employment goals; assisting with training applications and support services; referrals to outside agencies for other support services; providing job search assistance and referrals to job openings; providing retention services; conducting seminars, workshops, and other group sessions; providing general assistance to job seekers in resource rooms or learning centers.
ESSENTIAL DUTIES AND RESPONSIBILITIES
-Manage an active caseload of WIOA Adult and/or Dislocated Worker customers and ensure WIOA enrollment compliance standards are met.
-Assist customers in identifying and removing barriers to employment to improve marketability.
-Assist customers in understanding local labor market trends
-Assist customers in identifying potential training opportunities, submission of training request for approval, enrollment in training programs, and monitoring progress towards employment.
-Provides career coaching and assessment to help establish career goals that are aligned with the skill needs of area business and industry
-Actively engage with customers in job search activities including resume assistance, mock interviews, job development and job referrals
-May conduct standard group activities such as Career Center Seminar and the Career Planning Seminar
-May develop curriculum for and deliver additional workshops on a variety of subjects
-May serve as liaison/case manager to various regional partners and agencies, educational institutions to provide general information as well as WIOA services to jointly shared customers
-Maintain thoroughness and accuracy in written case files, MOSES system, and documentation so that program and contractual requirements are met
-May engage in focus groups, job fairs, meetings as required
-Other duties as assigned.
REQUIREMENTS, KNOWLEDGE, SKILLS
-Bachelor?s Degree in Human Services, Public Administration, Business Management, or related field preferred, or Associate Degree with two years of relevant experience
-Two years of working in a career center or providing career development services to unemployed or underemployed individuals highly desired.
-Experience working with diverse populations highly desired.
-Outstanding communication skills, both verbal and written. Multi-lingual abilities are highly desired especially in Spanish or Portuguese
-Must possess and demonstrate excellent ?soft skills?:
-Developing and maintain effective working relationships with customers and coworkers
-Display empathy, compassion, respect, collaboration, reliability, and ingenuity
-Attention to detail
-Ability to contribute to and work in a team environment
-Organizational and time management skills
-Demonstrated strong organizational skills and time management skills
-Ability to document and maintain records accurately and in a timely manner are required.
-Thorough knowledge of and experience with WIOA regulations, programs, guidelines and administrative requirements are highly desired.
-Experience with building community partnerships and relationships among stakeholders.
-Proven proficiency in Microsoft Office Suite and experience with database and report management.
-Must be able to work in assigned locations throughout the region; the current full-service career centers are in Framingham and Norwood.
-Must be able to travel throughout the region for business purposes.
-Must perform additional work as assigned.
How To Apply
HOW TO APPLY
Qualified candidates should submit their resume and cover letter. Send to email@example.com .
For more information about the MassHire Metro South/West Region visit www.masshiremsw.com