Makery Manager
Buff City Soap

Job Order #: 17998725

Chelmsford, MA 01824

Part Time

25 hours per week

POSTED 11/10/2022

EXPIRES 2/8/2023

Job Description

Makery Manager

Buff City Soap is on a mission to create handmade products that are free of harsh ingredients and full of nourishing plant-based goodies to make your skin happy. Buff City Soap Products are fresh.  Made in each soap makery daily.  With ingredients you can pronounce.  We are currently accepting applications for a Makery Manager. The Makery Manager contributes to Buff City Soap¿s success by leading a team to create and maintain the Buff City Experience for our clients. The Makery Manager is required to regularly exercise discretion in managing the overall operation of the makery. A majority of time is spent supervising and directing the workforce, making staffing decisions (i.e., hiring, training, evaluating, disciplining, discharging, staffing and scheduling), ensuring client satisfaction and quality of client experience, monitoring and motivating staff to achieve performance goals, handling minor maintenance issues, ensuring the cleanliness of your makery, and managing safety and security within the makery. The Makery Manger is responsible for modeling and acting in accordance with Buff City Soap principles in order to deliver an exceptional client experience.

College education preferred, but not required.
Management and/or Sales experience required.
Basic Computer skills (ability to use Word, Excel, and Outlook)
Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously.
Strong knowledge of client service techniques and operational practices.
Strong problem solving and organizational/planning skills.
Strong leaderships skills, with the ability to coach and mentor while having knowledge of supervisory practices and procedures.
Team building skills
Ability to prioritize and delegate.

Tasks & Responsibilities:
o    Developing and coaching employees to provide amazing client experiences.
o    Following up swiftly on client concerns and issues.
o    Consistently sets a positive example and demonstrates a calm demeanor during periods of high volume.
o    Displays a client comes first attitude by holding team members accountable for quality client service.
o    Drives company metrics by developing action plans. Directly motivates and instructs the makery team by implementing company programs.
o    Manages with integrity and honesty and promotes the culture, values, and mission of Buff City Soap.
o    Plans, identifies, communicates, and delegates responsibilities to team members to ensure smooth flow of operations.
o    Manage and track stock of raw materials, finished products, and supplies.
o    Maintains outstanding store conditions and visual merchandising compliance with the Buff City Soap brand standards.
o    Directly responsible for the production, cleanliness, maintenance, sanitation, and organization of the makery.
o    Manage and track stock of raw materials, finished products, and supplies.
o    Uses all operational tools to plan for and achieve operational excellence in the makery. Tools include labor guidelines, reports, cash management and inventory management.
o    Utilizes financial reports to identify and address trends and issues in makery performance.
o    The Makery Manager is required to work a 5-day workweek of 40 hours per week. (minimum)
o    The Makery Manager is required to work a varying number of mid and/or closing shifts each week as determined by their supervisors based on business trends and staffing needs.
o    Has reliable ability and transportation to go to the bank as needed.

?    Flexible scheduling.
?    Competitive bonus plan.
?    Options for Medical, Dental, Vision, STD, LTD, Life Insurance, HSA, Critical Care & Accident Insurance, and 401K.
?    Ability to earn paid time off.
?    Employee discount on products & services.

Email resume to and fill out online application

How To Apply

Email resume to and fill out online application


90 Drum Hill RD, STE
Chelmsford, MA 01824

Get Directions



Not Specified

Per Diem Position

Not Specified

Union Position





$20.00 - $24.00 per hour


  • Employee Discount
  • Major Medical
  • Vision Insurance
  • Dental Insurance
  • Life Insurance
  • 401K
  • Vacation Leave
  • Sick Leave
  • Bonuses
  • Paid Holidays
  • In-house Skill Training Programs
  • Short Term Disability Leave
  • Long Term Disability Leave

Benefit Details

Benefits: o Employment growth opportunities o Flexible scheduling. o Competitive bonus plan. o Options for Medical, Dental, Vision, STD, LTD, Life Insurance, HSA, Critical Care & Accident Insurance, and 401K. o Ability to earn paid time off. o Employee discount on products & services. o Anniversary gifts for years of service. o Fun contests and incentives for performance.


MAssHire Lowell Career Center


Not Specified



Not Specified


107 Merrimack Street
Lowell, MA 01852