Teller Manager- Tewksbury
TD Bank

Job Order #: 18158017

Tewksbury, MA 01876

Full Time

40 hours per week

POSTED 12/12/2022

EXPIRES 3/12/2023

Job Description

TELLER MANAGER - TEWKSBURY, MA (995 MAIN STREET) 01876

About TD Bank, America's Most Convenient Bank®
TD Bank is headquartered in Cherry Hill, N.J.
Pay Range: $22.75 - $25.00 hourly

TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The
Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The
Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol
"TD". To learn more, visit www.td.com.
We offer a competitive salary and benefit program, including comprehensive, affordable health care
through medical, dental, and vision coverage; financial security with life and disability insurance;
opportunities to save using health savings and flexible spending accounts; retirement benefits to help
prepare for the future; paid time off and work/life benefits to maintain a good balance.
Job Description
- Leads and supports a team of service colleagues in achievement of a positive customer
and colleague experience and provides day-to-day team leadership, work direction to
ensure effective and efficient delivery of service/advice activities and/or solutions while
maintaining operational compliance in store cash controls and procedures as well as
regulatory guidelines
- Leads all activities related to the Teller line from Operations to sales and servicing;
including Teller Coaching and performing effective lobby leadership
- Leads a team in completing day-to-day processes/transactions/activities, involving
multiple steps and systems
- Requires knowledge and understanding of a range of products and services, processes
and systems in a set of focus areas, where transactions could be characterized by low to
moderate risk
- Responsible for Vault Management, including the auditing, reporting, and balancing of
the Store Currency and transactions. Manages the Store currency levels, tracks currency
shipments and deliveries
- Requires process management knowledge and a good understanding of the business
and operational function areas supported as they lead the operational standards of the
Store, including but not limited to cash handling, control of negotiable items, preventing
fraud, managing controllable expenses, promoting integrity, Customer privacy and colleague
safety
- Engages Customers, assesses needs, responds by providing service(s) or guidance
Internal
- Closely monitors workflows, prioritizing tasks and delegating duties and responsibilities
and work focus time horizon is generally short term
- Coaches Teller team on financial transactions, customer experience, effective referral
opportunities
- Plans, organizes and coordinates the activities for own area and resolves operational
issues
- Manages team requiring workforce to decision on acceptable level of risk ? specifically
low risk potential (loss/reputational) transactions and/or requests
- Provides decision making authority of issues managed generally limited to non-standard
issues or exceptions
- Provides leadership on day to-day issues on the Teller line, determining the most
appropriate course of action for resolution, or escalates as required
- Leads by example and coaches Teller team on achieving individual performance metrics
- Partners with Store Leadership to achieve both store and individual performance metrics
- Ensures accurate use of all equipment by staff
Requirements
- Undergraduate degree preferred and/or
- 2+ years of relevant experience
- Excellent organization, interpersonal and communication skills
- Sound judgment in decision making and problem solving
- Demonstrated knowledge of Banking Compliance Regulations

Finanical Service Rep- 1   Email resume to Marianne.Segool@MassHireLowellCC.com

How To Apply

Email resume to Marianne.SEgool@MassHireLowellCC.com

Address

995 Main Street
Tewksbury, MA 01876

Get Directions

Shift

First

8:30 AM - 6:00 PM

Per Diem Position

Not Specified

Union Position

No

Apprenticeship

No

Pay

$22.75 - $25.00 per hour

Benefits

  • Benefits Unknown

Benefit Details

Name

MassHire Lowell Career Center

Title

Not Specified

Email

Not Specified

Phone

Not Specified

Address

107 Merrimack Street
Lowell, MA 01852

PREVIOUS JOB LISTING

NEXT JOB LISTING