Job Description

TELLER 1-TEWKSBURY, MA (995 MAIN STREET) 01876

About TD Bank, America's Most Convenient Bank®
TD Bank is headquartered in Cherry Hill, N.J.
$20.00 hourly

TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The
Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The
Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol
"TD". To learn more, visit www.td.com.
We offer a competitive salary and benefit program, including comprehensive, affordable health care
through medical, dental, and vision coverage; financial security with life and disability insurance;
opportunities to save using health savings and flexible spending accounts; retirement benefits to help
prepare for the future; paid time off and work/life benefits to maintain a good balance.
Job Description
The Teller I provides legendary Customer Service while processing Customer transactions face-to-face
for a variety of routine to more complex financial transactions.
- Consistently executes appropriate behaviors to deliver a Legendary Customer
experience in the Store
- Conducts needs-based conversations and offers financial solutions to meet our
customers? needs
- Makes quality referrals to appropriate partners
- Responsible for meeting individual performance metrics
- Responsible for making sound decisions and timely problem resolution
- Resolves problems independently, escalating more difficult issues to management
- Processes Teller transactions for Customers including servicing Customer accounts,
accepting loan payments, accepting safe deposit box payments, processing sales of gift
cards, cashing checks, verifying currency, balancing cash drawer, and night deposits
- Balances Automated Teller machines (ATMs) and Teller Cash Dispensers (TCDs)/ Teller
Cash Recyclers (TCRs) as necessary
- Adheres to safe deposit box procedures/operations and guidelines
- Services both lobby and drive-thru Customers

Requirements
- High school diploma or GED
- 6 months+ related experience preferred
- Superior Customer Service skills
- General Math skills
- Strong organizational skills
- Detail-oriented
- Ability to function in a fast-paced and changing environment
- Excellent communication skills with ability to be concise, clear, and consistent
Hours
40 hours including Saturdays & Sundays
Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday 11:00 AM - 1:00 PM

Email resume to Marianne.SEgool@MassHireLowellCC.com