Medical Assistant
Lowell Family Medical Care

Job Order #: 18642443

Lowell, MA 01854

Full Time

37.5 hours per week

POSTED 3/20/2023

EXPIRES 6/18/2023

Job Description

Medical Assistant for immediate start!
Perks include working in a brand-new office built in 2023. Delicious catered lunch on an almost daily basis.

We are a well-established primary care medical practice looking for an enthusiastic team player to join us as a medical receptionist. You will learn all aspects of working in a primary care medical office, including developing expertise in eClinicalworks EMR. You will work as a team to serve the community around you.

Position: Medical Assistant. Spanish or Cambodian Khmer Speaking preferred.
Schedule: Employee shall work for Employer for forty (40) hours per week, Monday through Friday, in accordance with a schedule to be set by Employer.

Location: Haverhill or Lowell Massachusetts

-  You will perform the duties customarily performed by an employee in your position or as otherwise may be assigned to you by the Company.
-  Prepare patients for examination, take vitals, update medication lists, record patient health histories
-  Administer injections and vaccinations, perform EKGs, and collect body fluid specimens (i.e. urine, blood), and perform routine tests
-  Receive and direct phone calls, schedule appointments, check-in patients, update patient records in eClinicalworks, and ensure all forms and consents are completed by patients
- Check-out patients, assist with referral processing, and arrange laboratory services
- Complete prior authorizations for medications, doctor referrals and other orders
- Complete patient paperwork and applications as needed to help providers maintain efficiency
- Write sick notes, return to work notes and other correspondence for patients and our providers
- Assist providers with medical procedures and exams
- Manage inventory of medical supplies and equip exam rooms with appropriate supplies
- Maintain patient confidentiality at all times
- Maintain a professional attitude with colleagues and business partners
- Be courteous and caring with patients at all times
- Open and close the office.
- Greet patients and register patients in the electronic medical record eClinicalworks as they arrive in the office or call in for a telemedicine visit.
- Provide directions for patients to navigate the health system.
- Assist with credentialing physicians and other providers with health systems, hospitals, and other facilities.
- Work to ensure excellent customer service is provided to patients and families. Collect and monitor patient satisfaction/experience testimonials.
- Manage co-payments.
- Monitor quality metrics, call patients regarding overdue health maintenance, and schedule patients to complete overdue health maintenance needs.
- Work with other staff and leadership to improve operations and implement new processes

Minimum Qualifications and Experience:
-    High school diploma or equivalent.
-    Familiarity with eClinicalworks strongly preferred.
-    Basic computer knowledge including how to organize folders in Windows 10.
-    Knowledge about ICD10 and CPT codes.
-    Ability to maintain strict confidentiality/HIPPA confidentiality required.
-    Extremely detailed oriented with strong work ethic and communication skills.
-    Must be coachable and a fast learner.
-    Spanish or Cambodian Khmer speaking preferred.

How To Apply

Please email your resume to for consideration


817 Merrimack Street
Lowell, MA 01854

Get Directions



Not Specified

Per Diem Position

Not Specified

Union Position





$17.00 - $19.00 per hour


Not Specified

Benefit Details


Thavrith Thao


Business Services Representative





107 Merrimack Street
Lowell, MA 01852