Job Description
Hybrid Role - Monday and Friday remote, 3 days in office
Drug Test and Background Check Required
Position Overview
In an organization known for its world-class customer service, provide pricing and quotations for a target market area. Successful candidates will be proficient in excel ( vlookp, % of change, aggregate increase reports, comparison reports, margins ) and have experience with analytics. Prior experience in buyer/purchasing role helpful.
Duties and Responsibilities
- Utilize intermediate excel skills to efficiently analyze data, including vlookups, pivot tables, etc.
- Partner with product managers and salespeople to research customer and market dynamics
- Utilize market and customer knowledge to recommend pricing levels
- Engage in pricing discussions with people who have competing viewpoints, maintaining empathy, integrity, and professionalism.
- Create and maintain price quotes
- Resolve pricing discrepancies quickly and accurately to ensure timely response for the customer
- Handle quick-turn requests for minor quote modifications
- Execute a quote comparison
- Interpret and communicate information from ERP system and customer portal to customers
- Maintain composure, empathy, and positive attitude in extremely fast-paced team-environment
- Complete aggregate increase analysis
- Drive quote renewal process to completion, on time, while maintaining positive internal relationships
- Schedule and lead high-value quote calls with internal decision makers
- Understand and appropriately apply metals clause
- Utilize basic product knowledge to enhance decision making
- Interpret customer spreadsheets and provide appropriate response
- Collaborate with team members to balance out workload leading to a fast, high quality response for the customer
- Collaborate with order resolution, customer service, product management, and sales as needed in service of the customer
- Follow all internal procedures and work instructions.
Skills and Experience
- Two or more years of pricing experience and/or experience in an equivalent analytical role
- Intermediate proficiency with Microsoft Excel, able to create formulas (v-lookups, etc.) and pivot tables
- Ability to develop prices utilizing inputs from multiple functional areas within the business as well as multiple sources of data
- Ability to work productively and with a sense of urgency to achieve objectives without constant supervision
- Ability to meet or exceed deadlines
- Strong written and oral communication skills
Preferred skills
- Proficiency with SAP
How To Apply
Please email your resume to thavrith.thao@masshirelowellcc.com for consideration