Job Description

Customer Service
Number of Positions: 2
Tewksbury, MA 01876

Position Description/Minimum Requiremnts:
The Part-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, laminating machines, and point-of-sale devices.
The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES
- Delivers outstanding customer service to walk-in customers and telephone inquiries.
- Continuously practices good listening skills with customers and leadership.
- Takes ownership of the customer's shipping and shredding service.
- Takes action to learn all product and service offerings, alternative solutions, and industry trends.
- Operates all equipment, software, and devices in an expert fashion and is willing to teach others
- Maintains a clean, organized, and safe working environment
- Performs other duties as assigned

QUALIFICATIONS:
- A high school diploma or GED required
- Strong computer skills, including Microsoft Office and Adobe Suites
- Outstanding phone skills
- Strong verbal and written communication skills, including spelling and math
- Prompt, reliable, and responsible
Able to lift 40+ pounds
- Willing and able to work 20 to 30 hours per week.

BENEFITS:
- Flexible Hours: Mon - Fri: 2 PM - 6 PM
- Tremendous growth potential.
- Fun and clean work atmosphere.
- Self Managed work pace and environment.
- No Weekends.
- Competitive pay with potential bonus compensation.
- Shipping discounts.
- Paid Time Off.
- Paid Holidays.

If interested please email timothy.hovey@masshirelowellcc.com