Job Description

Summary: Plays a key role in property management, including budget control, resident retention, and owner satisfaction.  Ensures the efficient operation of the property by operating within established financial guidelines and budget, meets established property standards, and takes required action while responding to resident requests in a timely, efficient, and courteous manner.  Works independently to coordinate all site management related issues. Handles all assigned aspects of property building maintenance.  Ensures that service requests and repairs are made correctly in a timely manner. Diagnoses problems and makes repairs in the following areas: electrical systems, plumbing, appliances, flooring, carpentry, heating, and air systems. Maintains overall cleanliness of the assigned Property. Responsible for components of apartment turnovers in a timely manner.

Essential Duties and Responsibilities:

• Preserves and respects confidentiality of resident and information.
• Works patiently, professionally, and cooperatively with residents and staff.
• Safely maintains the physical condition and appearance of the property.
• Satisfactorily completes all work orders within 24-48 hours.
• Completes apartment turnovers, within the first 14 days of move out, to include painting, handling repairs, and turnover cleaning.
• Works with supervisor on preventive maintenance schedule and tasks.
• Inspects plumbing, heating, and electrical components of assigned buildings. Inspects mechanical rooms to ensure all items are working
• Inspects gutters, downspouts, roofs, windows, AC units, and fire detection equipment. Makes repairs as necessary.
• Inspects and clean common areas such as hallways, stairwells, lobbies, parking lots, lawns, and dumpsters.
• Cleans up debris, removes trash, changes light bulbs in common hallways and exterior walls of the buildings, as needed.
• Responsible for the cleanliness, organization, and upkeep of the company vehicle (if assigned one) and the maintenance shop.
• Completes all paperwork on a daily basis to include work orders and turnover reports. Provides information to the Maintenance Manager to close out work orders and complete turnover tracking.
• Attends regular staff meetings.
• Completes assigned Grace Hill courses
• Responsible for 24/7 on call rotation at the Lowell & Tyngsboro properties. Responds to emergency maintenance repairs after working hours.
• Coordinates vendor keys and shadows vendors when maintenance presence is necessary.
• Works closely with Maintenance Manager to maintain inventory on supplies, tools, etc.
• Other duties as assigned

Required Skills, Knowledge & Abilities: Be knowledgeable and skilled in the safe use of hand tools and small power tools. Must possess neat and orderly work habits. Possess adequate knowledge of plumbing, electrical, and heating systems. Basic knowledge of general carpentry. Solid interpersonal and communication skills. Desire to work as part of a team and ability to work independently. Ability to complete tasks on time and meet deadlines. Self-motivated, organized, punctual and work well independently. Positive Attitude. Self-directed, reliable, and responsible. Maintain a valid driver's license and have own means of transportation. Have the abilities to read and write the English language, use electronic devices such as smartphones and communicate and correspond through email and other electronic avenues. Must have their own hand tools. Ability to drive to multiple Heritage Properties communities on call, mileage reimbursed.

Please email Tim Hovey at timothy.hovey@masshirelowellcc.com| 978-805-4784 for the full job description and more information on how to apply.

How To Apply

Please email Tim Hovey at timothy.hovey@masshirelowellcc.com| 978-805-4784 for the full job description and more information on how to apply.