Cutomer Contract Representative

Job Order #: 20314977

Billerica, MA 01821

Full Time

40 hours per week

POSTED 1/22/2024

EXPIRES 4/21/2024

Job Description

Nova Biomedical is hiring a Customer Contract Representative (TEMPORARY) in our Lexington Rd, Billerica, MA facility. The hours for this position are 9:30 A.M - 6:00 P.M. Supporting Nova Biomedical's Glucose customers is the main purpose of the role. Additional responsibilities include expediting contract orders, scheduling, tracking and communicating with customers via phone or email. Other responsibilities include:

-    Communicate with customers via phone and email
-    Customer centric mindset. Ability to see situations from the customer¿s viewpoint.
-    Schedule orders for shipment
-    Meet individual goals and contribute to team goals
-    Process customer contract orders
-    Provide customers with product, pricing, and availability information
-    Process credit cards
-    Satisfy customer requests

Qualifications:
-    Must have excellent communication skills
-    Fluency in English
-    Computer literacy
-    Knowledge of Microsoft product suite
-    Previous SAP experience preferred

Education/Experience:
-    High school graduate
-    2-3 years related office or customer service experience

At Nova Biomedical, we practice our core values of mutual respect, honesty, and integrity throughout the company. With a strong sense of family in the workplace, we are proud that one third of all our employees have been with us for over 10 years.



How To Apply

Please email your resume to thavrith.thao@masshirelowellcc.com for consideration

Shift

First

9:30 AM - 6:00 PM

Per Diem Position

Not Specified

Union Position

No

Apprenticeship

No

Pay

Not Specified

Benefits

  • Benefits Unknown

Benefit Details

Name

Thavrith Thao

Title

Business Service Representative

Email

thavrith.thao@masshirelowellcc.com

Phone

978-805-4875

Address

107 Merrimack Street
Lowell, MA 01852

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