Town of Chelmsford

Job Order #: 20889258

Chelmsford, MA 01824

Full Time

37.5 hours per week

POSTED 5/23/2024

EXPIRES 8/21/2024

Job Description

Provides a variety of highly responsible and confidential functions for the Human Resources Department and provides administrative support to the Director of Human Resources.  Receives, tracks, and routes job applications, onboarding packets, personnel change forms, and insurance benefit enrollments.  Assists the Director of Human Resources with data collection requests for collective bargaining, salary surveys, and employment benefits.   Interacts closely with the Payroll Administrator, and Assistant Treasurer on various employee and retiree matters.

Essential Duties:
1.   Processes insurance benefit enrollments, changes, and terminations for employees and retirees with the appropriate benefit carrier/entity.  Reconciles enrollment and billing issues. Works with the Payroll Administrator to implement changes in employee pay and benefits.
2.  Answers, screens and appropriately handles incoming phone calls and visitors to the office
3.  Performs monthly auditing to reconcile insurance benefit invoices (health, dental, vision, life insurance).  
4.  Assists Director of Human Resources with maintaining/updating job descriptions.
5.  Prepares job postings for advertising, collects job applications, and schedules applicants for interviews.  
6.   Schedules pre-employment physicals for new hires.
7.  Meets with new hires to complete onboarding packet and review benefit information.  Processes new hire paperwork including internal forms, insurance enrollments/waivers.
8.   Responsible for maintaining employee and retiree records.
9.  Collects and routes Payroll Change Notices for Town Manager approval.  
10.  Assists with various projects and group mailings.  
11. Responsible for enrollment, and termination/separation notifications to Middlesex Retirement. 12. Responsible for notifications to the Retirement Boards of the necessary deductions to be taken from retiree?s pension checks that includes, health insurance, dental insurance, life insurance.  
13.  Responsible for enrolling and terminating OBRA participants and mailing out withdrawal request forms upon termination from employment.    
14.  Process HR department invoice vouchers to Accounts Payable.
15.  Assists with annual benefits Open Enrollment.  
16.  Notifies Payroll Office, and retirement boards of rate change and enrollment deductions.
17.  Assists in processing Family Medical Leave requests.

The above are typical tasks regularly performed, but additional related tasks of equivalent skills and responsibilities may be assigned.

Minimum Qualifications

Skills, Knowledge and Abilities:
-    Use of considerable judgment, initiative, and problem solving skills, ability to analyze complex factors, able to work both independently and as a team member.
-    Must have experience in benefits administration, HRIS systems, FMLA processing invoices, reconciling adjustments, a general understanding of Social Security Medicare benefits, Microsoft Word and Excel, the ability to become proficient in MUNIS (HRIS).
-    Strong communication skills, absolute ability to maintain confidentiality, sensitivity to employee and retiree concerns/issues, ability to meet deadlines and schedules for multiple projects and assignments.
-    Must be able to exercise independent judgement with the ability to remain patient and professional under stressful situations and work effectively with a diverse range of employees and retirees.
-    Ability to read and understand collective bargaining agreements, town regulations, policies and standards.

Education and Training:
-    Bachelor?s degree, Human Resources or related field preferred.
-    Basic Accounting experience required.
-    3-5 years? work experience in a similar role required.
-    Detail oriented with excellent organizational skills required.

How To Apply

To apply send Town of Chelmsford job application by June 3, 2024 to


50 Billerica Road
Chelmsford, MA 01824

Get Directions



Not Specified

Per Diem Position

Not Specified

Union Position





Not Specified


  • Benefits Unknown

Benefit Details


Thavrith Thao


Business Services Representative





107 Merrimack Street
Lowell, MA 01852