Job Description
Residential Services Manager
Are you interested in a position that will make a difference in your life and the lives of others? Community Teamwork is seeking a Residential Services Manager who will oversee our day-to-day operations of our Housing First and Permanent Supportive Housing Programs as well as our Regional Coordinated Entry Services.
Community Teamwork is a private non-profit organization with over 600 employees committed to reducing barriers and creating opportunities for low-income individuals and families. We offer a supportive, mission-driven environment where you can thrive both personally and professionally.
At Community Teamwork our employees enjoy best-in-class benefits to support their physical, financial and emotional wellness.
Benefits:
Starting salary: $65,000
Casual work environment
4 weeks of Paid Time Off
Medical, Dental, and Vision insurance
Paid Life Insurance
Tuition reimbursement
12 paid holidays
Paid sick leave
Career advancement and professional development opportunities
5% contribution to your 401K, whether you participate or not
Great co-workers and a fulfilling mission
Responsibilities include:
Ensure appropriate staffing and scheduling is met on a daily basis for one 24/7 permanent supportive housing office.
Oversee the operations for Scattered Site Housing First programming
Work with Housing Providers to provide safe, healthy, and supportive housing options
Oversee Regional Coordinated Entry systems.
Collaborate with regional providers to ensure services are delivered and aligned with Coordinated Entry Systems
Develop strategies to identify barriers and improve services.
Manage a team of staff, which includes hiring, training, performance evaluation and providing support
Work closely with Case Management to provide best possible service to individuals.
Ensure compliance with contracts, program standards, and fiduciary duties
Manage data base systems in accordance with funder expectations and submit reports in a timely manner
Collaborate with funders- EOHLC and CoC Contract Managers
On call duties as assigned.
Qualifications include:
High School Diploma & experience in a Human service related field
Knowledge of Individual Homeless systems dynamics in providing services
Understanding case management functions and how they relate to an individual's progress
Strong problem-solving skills
Demonstrated leadership skills
Excellent Customer service, organizational, interpersonal, oral and written communication skills
Proficient computer skills required in basic computer software
Strong decision-making skills and excellent crisis management skills
Ability to work some days and evening shifts
Bilingual (English/Spanish, English/Khmer, English/Portuguese)... For full info follow application link.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Affirmative Action Employer/EEO
How To Apply
To apply for this job please email Timothy.hovey@masshirelowellcc.com