Assistant Branch Manager
Lowell Five Bank

Job Order #: 21396480

Tewksbury, MA 01876

Full Time

40 hours per week

POSTED 9/4/2024

EXPIRES 12/3/2024

Job Description

Assistant Branch Manager
Positions are located in Nashua, NH

REQUIREMENTS
o    Minimum of three years of banking experience preferred
o    Supervisory or management experience preferred
o    High School diploma or equivalent; Associates Degree preferred
o    Basic business acumen and professionalism is a must
o    Thorough knowledge of Bank products and services as well as Bank policies and procedures
o    Experience and comfort level using office equipment and program applications including: CRM, core software, loan origination systems, Microsoft Office, scanner, cash recycler and discriminator, etc.
o    Willingness to support Bank growth by offering solutions to a variety of needs while deepening relationships and providing a quality customer experience
o    Strong organizational and analytical skills
o    Customer focus with the ability to build and maintain relationships
o    Capable of working independently and solving problems
o    Detail-oriented with ability to communicate professionally, both in writing and verbally
o    Ability to multi-task, prioritize, and adapt to a changing environment
o    Must be able to work both opening and closing hours as the branch schedule requires; flexibility in work schedule
o    Ability to occasionally lift office products and supplies weighing up to approximately 25 pounds.
Bank Operations & Customer Experience
o    Manages vault, orders money and monitors cash flow to ensure proper levels are met; verifies currency deliveries and shipments and processes night deposit when needed
o    Oversees ATM to ensure adequate cash and supplies; troubleshoots when needed
o    Processes mortgage applications and maintains licensure under specific NMLS guidelines
o    Processes and underwrites consumer loan applications, approves and declines those that fall within restrictive lending limits
o    Ensures customers receive exceptional service by determining needs, making appropriate recommendations, and resolving any problems or complaints in a timely manner
o    Completes periodic reports for management including Synergy, compliance, auditing, etc.
o    Completes and/or assists with branch scheduling and time card management, and assigns work as necessary
o    Adheres to security procedures by ensuring proper function of cameras, setting alarms, opening and locking the vault, storing cash and checks properly and responding to alarm calls
o    Oversees the maintenance of their branch office in the absence of the Branch Manager, including security cameras, alarms and vaults, outside grounds and building, and office equipment, including contact for regular preventative maintenance and emergency repairs
o    Assumes responsibility for branch during temporary absences of Branch Manager
o    Performs as Head Teller, Customer Service Representative, Retail Banking Associate, and other duties as needed to ensure operational requirements are met
Business Development
o    Supports Branch Manager in the growth of their branch within the marketplace
o    Utilizes and promotes the branch team's usage of CRM (Salesforce.com)
o    Recognizes the opportunity to refer customers to both internal and external partners
o    Supports Branch Manager in promoting the Bank in community activities and professional organizations
Professional Development
o    Creates and fosters an inclusive team environment
o    Provides recognition to individuals and teams in support of the Bank's strategic goals
o    Trains and coaches staff to expand product knowledge as well as in the sales and service effort to effectively advise on product/service solutions
o    Makes routine employment decisions, reviewing performance and making salary recommendations
o    Resolves routine personnel problems

How To Apply

Please email resume to timothy.hovey@MasshireLowellCC.com and candidates will then need to fill out an application directly on the website

Address

1775 Main STREET
Tewksbury, MA 01876

Get Directions

Shift

First

Not Specified

Per Diem Position

Not Specified

Union Position

No

Apprenticeship

No

Pay

Not Specified

Benefits

  • Major Medical
  • Vision Insurance
  • Dental Insurance
  • Life Insurance
  • 401K
  • Vacation Leave
  • Sick Leave
  • Bonuses
  • Education Cost Reimbursement
  • Paid Holidays
  • Short Term Disability Leave
  • Long Term Disability Leave

Benefit Details

Name

Timothy Hovet

Title

Not Specified

Email

timothy.hovey@MasshireLowellCC.com

Phone

Not Specified

Address

107 Merrimack Street
Lowell, MA 01852

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