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JobQuest Help Line Contact Information

Help Line: 888-578-6599
View Frequently Asked Questions
Business Services
You can contact a Business Services Representative at a local MassHire Career Center. There are 34 Career Centers located throughout the Commonwealth.
Your local representative will meet with you to explain the wide range of business programs and services offered by your local career center and the Commonwealth, and how to access them, including pre-screening candidates, hosting career fairs and on-site recruitments, accessing training funds, participating in employer seminars, and more. To find a Career Center near you, go to
Help Line Business Hours:
9:00 AM To 4:30 PM (Eastern Standard Time)
Monday through Friday
(Closed on holidays)

If you call the JobQuest help line after hours, you may leave a voice message with your name and phone number. A representative will return your call the next business day.

You can also email your question to our Help Desk at, please be sure to include your name, email address and phone.

Visit to learn about other Business Support services provided by the Commonwealth.