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Company / Job Location

    CVS


   1001 Thorndike Street    
   Palmer, MA 01069


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Job Specs

Part-Time, over 150 Days

First

No

Not Specified

20

No

No

None

Pay

Not Specified

Benefits

  • Benefits Unknown


Not Specified

Job Details
Shift Supervisor Management Trainee

14409918

Open

01/07/2021
02/06/2021
 
ob Description
The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions:
1. Management
Work effectively with store management and store crews
Supervise the store?s crew through assigning, directing and following up of all activities
Effectively communicate information both to and from store management and crews
2. Customer Service
Assist customers with their questions, problems and complaints
Promote CVS customer service culture. (Greet, offer help, and thank)
Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
Maintain customer/patient confidentiality

Required Qualifications
Deductive reasoning ability, analytical skills and computer skills. Advanced communication skills. Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed.

Preferred Qualifications
Experience in retail

Education
High school diploma or equivalent required
Apply on the CVS website

Contact
Name CVS
Job Title Not Specified
Address 1001 Thorndike Street, Palmer, MA 01069
Phone Not Specified
Fax Not Specified
Email Not Specified
Web Site: Not Specified
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