Bilingual Care Manager

Job Order #: 15766211

Boston, MA 02119

Full Time

40 hours per week

POSTED 11/4/2021

EXPIRES 2/2/2022

Job Description

Conduct initial and periodic face-to-face or telephonic assessments with elders as required by EOEA regulations and CBES Policies
Work collaboratively with the CBES Clinical Team, participated in joint assessment with Team RN as needed.
With elders? participation, in collaboration with other members of the Interdisciplinary Team, develop and implement a comprehensive service plan utilizing:
Informal supports (family, friends, clergy, etc.)
Community resources (medical, legal, housing, etc.)
Home care purchased services
Other available resources
Coordinate service provision collaborate with vendors, health care providers, and other human services agencies to ensure service delivery as outlined by a comprehensive service plan, Personal Care plan, and other directives and preferences as stated by elders.
Participate in the hospital or Skilled Nursing Facilities discharge meetings as required.
Conduct wellness check phone calls and/or emergency home visits during emergencies to determine elders? whereabouts.
Identify elders in at-risk situations, including abuse, neglect, and financial exploitation.  Report to and collaborate with appropriate crisis intervention agencies, including Protective Services and Elders at Risk programs, to alleviate abuse, neglect, and other crises.
Act as an Advocate for the elders. Assist elders with housing issues, public assistance, insurance, and financial benefits, long-term care admissions, legal matters, including identifying needs, locating resources, and completing all applications and paperwork as necessary. Provide access to essential services to elders in the community by translation of functional needs to CBES Intake staff and other community service vendors.
Refer elders to other appropriate programs, including Medicaid Waiver, Respite, and Managed Care in Housing or other available and appropriate resources.
Maintain up-to-date consumers?records, including progress notes and all other required forms.
Complete, file, and submit for review on a timely basis all home care forms, referral forms, and other documents as required by EOEA regulation and the CBES policies.
Provide translation between CBES staff and non-English-speaking consumers as needed.
Provide translation of written material, e.g., brochures, letters, forms, etc., when needed.
Complete, review and submit reports, statistical information, and other administrative paperwork as required by the Home Care Management Team and/or current the CBES policies.
Participate in the Quality Assurance process of home care service delivery as directed by EOEA regulation and CBES policies, including peer Care review and home visits. Provide feedback on vendor service provision for annual audits.
Update professional skills, knowledge of community resources, and gerontological issues.
Keep informed of all current CBES and EOEA regulations, policies, and procedures.
Attend Complex Case Review and Focus Group meetings.
Meet with CBES Behavioral Health Specialist
Attend all required meetings and training.
Perform other duties as assigned by CBES Management.

A Bachelors Degree in Human Services, Social Work, Nursing, or equivalent experience and a minimum of three years? experience in the human services field, preferably working with elders. Must have a basic knowledge of gerontological issues.

How To Apply

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Per Diem Position

Not Specified

Union Position





$43,680.00 per year


  • Benefits Unknown

Benefit Details


MassHire Boston Career Center


Not Specified





1010 Harrison Ave
Boston, MA 02119