Program Admissions & Contracts Coord.
Community Works Services

Job Order #: 16010428

Boston, MA 02114

Full Time

40 hours per week

POSTED 12/20/2021

EXPIRES 3/20/2022

Job Description

MUST be vaccinated against COVID-19. Required to provide documentation during
Onboarding process

Position Summary:
The Program Admissions and Contracts Coordinator is part of a team that holds the responsibility of establishing a strong foundation for developing and growing exemplary workforce readiness, and support services for individuals who experience barriers to self-sufficiency in Boston. Ensures that all services and their administration adhere to best practices and conform to the highest practicable, ethical, professional, and legal standards for the provision of services. An individual in this position strives for excellence in all

Essential Functions:
-Supervision: Provide orientation and oversight for program staff in the delivery of support services to individuals who experience barriers to employment. Responsible for developing and articulating agency expectations for exceptional service delivery and achievement of goals and objectives. Support case management team in delivering services which result in employment outcomes for participants consistent with their training and career goals. Deliver annual staff trainings when appropriate.
-Program Implementation: Responsible for the development of programming schedules and services offered, as well as participant flow of services. Assign participants to case managers or refer to placement services. Review any grievance or incident reports and follow established guidelines as appropriate. Maintain a small case load of CWS participants.
-Program Development: Assist with development and expansion of new and existing workforce development training programs that align with the agency mission and values. Assist in the identification of opportunities and provide needed programmatic outcome information to secure funds from foundations. Participate in outreach as appropriate.
-Compliance: Ensure that services are delivered and required reporting is completed as contracted. Assist in monitoring services and their administration to ensure adherence to best practices and the highest practicable, ethical, professional, and legal standards for the provision  of services. Assist in the preparation of agency sites for accreditations such as DOL, CARF and DDS Licensure when required. Coordinate Monthly Records Review and ETO (Efforts to Outcomes) case management data base staff training and entry.

Education and Experience:
-Bachelor's Level in Vocational Rehabilitation, Counseling, Social Work or other relevant area with
at least 2 years' case management experience and at least 1 year working in a human
service/community-based setting
-Outstanding verbal and written communication skills
-Experience working in and/or ability to demonstrate commitment to nonprofit work targeting economically disadvantaged populations; homeless, elderly, ex-offenders, low wage earners, individuals with disabilities, working families, un/underemployed and hard to place individuals, highly preferred.
-High attention to detail, exceptional time management skills and strong organization skills
-Ability to analyze situations, anticipate and/or detect problems and provide solutions
-Aptitude to manage time and tasks efficiently with little supervision
-Ability to think creatively and connect meeting business needs and social service goals
-Ability to work in a fast-paced environment
-Competitive, results driven personality with the ability to work well with others in a team
-Proficiency in Excel, PowerPoint and other Microsoft Office tools
-Bilingual (English-Spanish) a plus
-Famiiliarity with Boston area businesses, providers, and resources required.

How To Apply

Not Specified


174 Portland Street
Boston, MA 02114

Get Directions



Not Specified

Per Diem Position

Not Specified

Union Position





$24.04 per hour


  • Major Medical
  • Vision Insurance
  • Dental Insurance
  • 401K

Benefit Details


MassHire Boston Career Center


Business Service Team



Not Specified


1010 Harrison Ave
Boston, MA 02119