Full-Time Upskilling Navigator
MASSHIRE MERRIMACK VALLEY CAREER CENTER

Job Order #: 16319639

Lawrence, MA 01840

Full Time

40 hours per week

POSTED 2/21/2022

EXPIRES 7/31/2022

Job Description

Partially remote work schedule, with the ability to travel to off-site locations.

Position Summary:

The Upskilling Navigator is responsible for the recruitment, screening, and enrollment of MassHire Merrimack Valley Career Center customers into skills training programs funded by the American Rescue Plan Act (ARPA), Career Technical Initiative (CTI), and other specially-funded training initiatives. The purpose of this position is to help those customers interested in upskilling achieve their employment goals in regional priority industries via specially funded training grants.  Additionally, the Upskilling Navigator will develop relationships and collaborate closely with training providers, Market Makers, and others in the workforce development ecosystem.

Responsilbilities:

Maintain knowledge of and engage with ARPA, CTI, and other specially funded training partners

Develop expertise on training providers in region including key programs, training cycles, eligibility requirements, and prerequisites

Solicit feedback from training providers regarding ideal applicants and success of past referrals

Collaborate with regional Market Maker on all the above

Build and implement a marketing campaign, including social media, to aggressively recruit participants

Create marketing collateral to promote programs

Coordinate and lead various internal career center and community outreach activities to attract training candidates which may include information sessions, industry panels, and other events to promote training opportunities

Facilitate enrollment of candidate into training programs

Meet with and assess needs of training candidates, including career aspirations, income requirements, current skill level and future training needs, personal preferences, and program fit to ensure enrollment appropriateness and readiness

Support customer applications by ensuring accurate completion of registration forms, CORI/SORI requests, and collection of all documentation as required by the training program funding source

Assist MassHire customers in navigating resources

Refer customers to support services before and after training enrollment to ensure access to support programs

Case manage training program participants to promote persistence, maintaining contact at a minimum of every 30 days

Perform required data entry using the state's MOSES system and any other database/system as required by the training program funding source

Qualifications:

Bachelor's degree in related field with two-years experience involving career counseling, case management, recruitment, or counseling; or four-years experience involving career counseling, case management, recruitment, or counseling

Experience in establishing/facilitating strong partnerships with external stakeholders

Excellent organizational skills and the ability to prioritize and multi-task

Transportation and valid driver's license

Availability to work evenings and weekends, as necessary

Preferred Qualifications:

Bilingual English/Spanish strongly preferred

Knowledge of MassHire system and regional employment trends is a plus

Strong problem-solving skills and the ability to work in a team

Strong oral, written, communication, platform, and interpersonal skills

Proficient in use of computers

Experience working with and supporting a culturally diverse, urban population.

FULL DETAILS ON INTERVIEW EXCHANGE

How To Apply

To apply for consideration please apply online on Interview Exchange : https://necc.interviewexchange.com/jobofferdetails.jsp;jsessionid=6491557C5D0B1A07A25E0A4349DD809B?JOBID=143020 NOTE TO JOB QUEST USERS: - clicking "Interested" on this position in Job Quest does not mean you have submitted an application for the position, this function only saves the position in your list of saved jobs. If you wish to be considered for the position, follow the "How To Apply" instructions above.

Address

420 Common Street
Lawrence, MA 01840

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Shift

First

Not Specified

Per Diem Position

Not Specified

Union Position

No

Apprenticeship

No

Pay

Not Specified

Benefits

  • Major Medical
  • Dental Insurance
  • Life Insurance
  • Vacation Leave
  • Sick Leave
  • Education Cost Reimbursement
  • Long Term Disability Leave

Benefit Details

Name

MassHire Recruiter Abdon

Title

Not Specified

Email

abdon.bran@detma.org

Phone

978-722-7000

Address

420 Common Street
Lawrence, MA 01840

Website

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