Night Auditor
Hilton Garden Inn Springfield

Job Order #: 16694173

Springfield, MA 01105

Full Time

40 hours per week

POSTED 4/26/2022

EXPIRES 7/25/2022

Job Description

Full Job Description
Overnight Shift - 11pm-7am

ESSENTIAL FUNCTIONS:

Ensures accurate and timely recording and reporting of all property receipts
Maintains guest service standards at the front desk at all times
Follows cash handling procedures as outlined by the accounting department
Collects payment at check out and provides change for guests as needed
Performs all end of day front desk and night audit functions, including reviewing cashier audits for accuracy, balancing credit card postings to computer system, maintaining computer database integrity daily, and auditing of master bills
Completes express check out in a timely manner and issues to security for delivery
Completes the daily sales report and issues to all departments
Prepares all computer systems for the following day. Ensures accurate and timely backup files / tapes are maintained on a daily basis
Prepares, balances, posts, and distributes all necessary reports on a daily basis
Check guests in and out according to Hilton standard
Post charges to guest folios
Enroll guests into our guest loyalty program
Receive and pick up guest in-coming and external calls and transfer when necessary
Explain services and features of hotel
Completes property walk through, ensuring buildings are secure and safety systems in working order
Contacts management in emergency situations
Perform all other duties as assigned
Skills and Abilities:

Knowledge of discipline policies, procedures and services and general knowledge in other departments in the hotel
Basic knowledge of the local area
Exceptional computer skills
Ability to communicate well in English
Ability to achieve positive guest relations and maximize guest satisfaction
Ability to handle cash and credit transactions
Ability to comply with all company rules and policies
Work Remotely

No
Job Type: Full-time

Benefits:

Dental insurance
Employee discount
Flexible spending account
Health insurance
Paid time off
Referral program
Schedule:

8 hour shift
Holidays
Night shift
Weekend availability
Education:

High school or equivalent (Preferred)
Experience:

Hotel: 2 years (Preferred)
Work Location: One location

How To Apply

Visit the following website to apply: https://www.indeed.com/?from=gnav-jobsearch--jasx

Address

800 Hall of Fame Ave
Springfield, MA 01105

Get Directions

Shift

Second

11:00 PM - 7:00 AM

Per Diem Position

Not Specified

Union Position

No

Apprenticeship

No

Pay

Not Specified

Benefits

Not Specified

Benefit Details

Benefits: Employee discount Paid time off

Name

Hilton Garden Inn Springfield

Title

Not Specified

Email

Not Specified

Phone

Not Specified

Address

800 Hall of Fame Ave
Springfield, MA 01105

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