Job Description

Full Job Description
SUMMARY:

Provides high quality product & service in all food and beverage operations
Exemplifies excellent customer service, manages service delivery and helps to create a positive atmosphere for guest and fellow associates
Welcome and acknowledge all guests according to company and brand standards
Serve food courses and beverages to guests following the specific steps of service set by brand standards for that specific outlet or banquet
ESSENTIAL RESPONSIBILITIES:

Address guests' service needs in a professional, positive, and timely manner
Answer guest questions on menu selections
Communicate with the kitchen regarding menu questions, the length of wait, recook orders, product availability, allergies, dietary needs, and special requests
Prepare and serve all beverages per the company use record or standard
Check in with guests to ensure satisfaction with each food course and/or beverages
Assist other employees to ensure proper coverage and prompt guest service
Comply with quality assurance expectations and standards
Follow all food safety practices that are in place
Set tables according to type of event and service standards, including linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards for that outlet or event
Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures and following the sanitizing schedule. Inform management of any condition concerns in both public guest spaces and heart of the house areas
Job Type: Part-time

Benefits:

Employee discount
Paid sick time
Paid time off
Physical Setting:

Casual dining restaurant
Schedule:

Day shift
Weekend availability
Supplemental Pay:

Tips
Education:

High school or equivalent (Preferred)
Experience:

Restaurant experience: 1 year (Preferred)
Work Location: One location