Dining Services Supervisor
Loomis Lakeside at Reeds Landing

Job Order #: 16783941

Springfield, MA 01109

Full Time

40 hours per week

POSTED 5/11/2022

EXPIRES 8/9/2022

Job Description

Dining Services Supervisor   (1 position) South Hadley

A great culinary experience starts with exceptional hospitality the moment the customer arrives. The Loomis Village Dining Services Supervisor is a key leader in creating a dining experience that consistently offers outstanding and personalized service that exceeds customer expectations. Exceeding expectations at The Loomis Communities is built on the Strategic Priority of Hospitality which defines hospitality at the heart of awesome choices, authentic living remarkable service and an engaged culture
Loomis Village in South Hadley is a life plan community, under The Loomis Communities offering 158 independent apartment, villa and cottage homes to older adults.

Responsibilities
Reporting to the Dining Director and serving as a member of the Loomis Village leadership team, the Dining Services Supervisor is responsible for achieving a level of excellence for front of the house operations for our two restaurants and catering functions, serving over 165 residents as well as team members and guests. This level of excellence is achieved through the successful recruitment, onboarding and training of dining servers and through creating a dining experience where service is flawless and personal, combined with applied knowledge of changing hospitality trends and resident culture.
Responsible for ensuring that all dining venues are properly staffed and dinner service executed according to Loomis Village?s standard of hospitality
Oversees the training and compliance with Point of Service system for the dining servers
Connects with residents to orient them to dining amenities, learns about preferences and dining expectations and responds to questions about billing.
Contributes to daily pre shift meetings and co-facilitates monthly training and operational update meetings with dining team members
Communicates timely to review changes, new initiatives, and updates that may impact service
Works a flexible schedule as determined by the Dining Director, with an emphasis on working during the hours when meals are being served.
Ensures that the restaurants meet the standard of cleanliness and orderliness consistent with service

Qualifications
High School diploma required
Hospitality Degree preferred
1-3 years in the hospitality field with 1 year of supervisory/oversight responsibilities required
Computer skills required; experience with POS system preferred
Strong customer service and communication skills required
Knowledge of food service sanitation standards preferred

Immunization Statement for all positions
Governor Charles D. Baker announced that all long-term care facilities and all Assisted Living Residences must ensure that all personnel are vaccinated against COVID-19 and the influenza virus, unless such administration is medically detrimental to the individual?s health, or vaccination is against the individual?s religious beliefs. All employees of The Loomis Communities must either receive the COVID-19 and Flu Vaccines or provide a waiver of declination. These vaccinations can only be declined for either religious beliefs or a medical contradiction to receiving the vaccine.
Additionally, during the pandemic, we reserve the right to test our employees for COVID-19. Tests may be given as needed or as required by DPH, EOEA, our medical doctor or epidemiologist. Employees must be willing to submit to a COVID-19 test, in order to be scheduled to work.

How To Apply

Apply on website: https://www.loomiscommunities.org/employment

Address

807 Wilbraham Road
Springfield, MA 01109

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Shift

First

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Per Diem Position

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Union Position

No

Apprenticeship

No

Pay

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Benefits

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Benefit Details

Name

Loomis Lakeside at Reeds Landing

Title

Not Specified

Email

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Phone

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Address

807 Wilbraham Road
Springfield, MA 01109

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