Community Responder
Town of Amherst

Job Order #: 17628878

Amherst, MA 01002

Full Time

40 hours per week

POSTED 9/7/2022

EXPIRES 12/6/2022

Job Description

The Town of Amherst Community Responders for Equity, Safety, and Service (CRESS) Department is seeking individuals to work as part of a team of alternative safety providers that respond to nonviolent community calls with an emphasis on approaching community members through an anti-racist and behavioral health lens.

Job Summary:
Works as part of a team of alternative safety providers that respond to nonviolent community calls with an emphasis on approaching community members through an anti-racist and behavioral health lens either in-person or by telephone. Community Responders will be the first responders to situations that don?t involve violence or serious criminal activity such as mental health issues, homelessness, substance abuse, trespass, truancy, wellness checks, youth, and schools. Position requires the ability to work flexible hours, including nights and weekends.

Desired Minimum Qualifications:
Two to three years of lived experience with emphasis on social services, marginalized populations in need of services, or other closely related field; or any equivalent combination of education, training and experience which provides the required knowledge, skills and abilities to perform the essential functions of the job. The ability to speak multiple languages is preferred but not required.

Exceptional communication skills (both orally and in writing), de-escalation and mediation skills, are required. Capability to establish and maintain effective working relationships with employees, supervisors, other agencies, program participants, community leaders, the media, and the general public is essential; capacity to analyze and interpret job requirements and carry out assigned projects to their completion; aptitude to assess crisis situations and intervene appropriately utilizing knowledge of community resources is required. Skill in following verbal and written instructions is necessary; ability to handle stressful situations and effectively deal with difficult or angry people is crucial.

To read a complete job description and to apply please copy and paste this link into your web browser:
https://ma-amherst.civicplushrms.com/careers/JobDetail.aspx?enc=QPQDKqwXNuJybHyCBjvzp/GRt/qhQmBDlEsHfj/JcZTska+uQq0EQhcrneb65eiE


How To Apply

To read a complete job description and to apply please copy and paste this link into your web browser: https://ma-amherst.civicplushrms.com/careers/JobDetail.aspx?enc=QPQDKqwXNuJybHyCBjvzp/GRt/qhQmBDlEsHfj/JcZTska+uQq0EQhcrneb65eiE

Address

4 Boltwood Avenue
Amherst, MA 01002

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Shift

First

Not Specified

Per Diem Position

Not Specified

Union Position

No

Apprenticeship

No

Pay

$46,939.00 per year

Benefits

  • Major Medical
  • Vacation Leave
  • Sick Leave
  • Paid Holidays

Benefit Details

Name

Town of Amherst

Title

Not Specified

Email

Not Specified

Phone

Not Specified

Address

4 Boltwood Avenue
Amherst, MA 01002

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