Employment Counselor
Department of Career Services

Job Order #: 18755618

Pittsfield, MA 01201

Full Time

37.5 hours per week

POSTED 4/6/2023

EXPIRES 6/16/2023

Job Description

Employment Counselor, DES - (230003ZH)
Agency: Department of Workforce Development
Schedule: Full-time
Shift: Day
Salary: 50,924.12 - 50,924.12 Yearly

The Employment Counselor (EC) provides services for job seekers within their Industry Sector Team (IST) to assist them to become job ready in order to achieve their employment goal. The Employment Counselor advises Career Center customers on such matters as job search methods and job interview processes.  Reviews and analyzes customer information through records, tests and interviews; conducts counseling interviews with customers.  Describes, explains, and conducts assessment related to eligibility for specific programs, describes and explains procedures and benefits related to agency programs; delivers workshops and information sessions, maintains liaison with public and private organizations; compiles occupational, edu­cational and other information; maintains timely and comprehensive customer information in the Massachusetts One Stop Employment System (MOSES) database and performs related work as required.

Duties include but are not limited to:
Provide information, assistance, support and guidance to customers on such matters as job search methods, job interview process and identifying solutions to real or perceived barriers to employment to enable job seekers to become job ready. Recommend specific courses of action to prepare customers for employment and/or training opportunities.
Conduct comprehensive assessment of each customer. This assessment includes review and analysis of customer information obtained through records, tests and interviews to appraise work history, transferable skills, educational background, interests, aptitudes, abilities, and personal characteristics, consideration of labor market information, and determination of marketability.
In collaboration with the job seeker customer and based on results of comprehensive assessment, develop a career action plan that outlines services, including, but not limited to, education and training, that will lead to achievement of the job seeker's employment goal.
Participate in a team approach to determine the customer's suitability for participation in WIOA, Trade, National Dislocated Worker Grants, and specialty-funded services. When appropriate, determine eligibility for job seeker customers to enroll in these programs. Verify all documents/records to ensure appropriate and thorough documentation and recordkeeping for monitoring and compliance with the DOL regulation and agency policies and procedures.
Visit MassCareeers for a full list of duties


Minimum Entrance Requirements:
Applicants must have at least (A) two years of full-time, or equivalent part-time, professional experience in employment counseling, vocational counseling, guidance, placement counseling, rehabilitation counseling or educational counseling, or (B) any equivalent combination of the required experience and the substitutions below.

I. A Bachelor's or higher degree with a major in counseling or guidance may be substituted for the required experience.*
*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

Special Requirements: None.

Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

An Equal Opportunity / Affirmative Action Employer.  Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

How To Apply

Click the blue "more information" button to apply online at MassCareers. First consideration will be given to those applicants that apply within the first 14 days.


160 North Street
Pittsfield, MA 01201

Get Directions



8:00 AM - 4:00 PM

Per Diem Position

Not Specified

Union Position





$50,924.12 per year


Not Specified

Benefit Details


Department of Career Services


Not Specified


Not Specified


Not Specified


160 North Street
Pittsfield, MA 01201