Director of CBHI Services
Holyoke Medical Center

Job Order #: 19607224

Chicopee, MA 01020

Full Time

40 hours per week

POSTED 9/7/2023

EXPIRES 10/9/2023

Job Description

Director of CBHI Services

River Valley Counseling Center · 249 Exchange Street
Chicopee, MA
ManagementFull Time, 40, day shift, 8
Req # 8655

RVCC is looking to hire Director for our CBHI Services Program!

River Valley Counseling Center, Inc's Mission is to improve the health of all people in our community. We do that with honesty, respect, and dignity for our clients, visitors, and staff. We do that through expert and compassionate care, education, community partnerships, fostering innovation, and by inspiring hope in all we touch.  We do that by being good stewards of our resources and providing efficient and cost-effective care for all.

Job Responsibilities:

To support all aspects of RVCC's Mission statement & clientele

To lead and manage recruitment, training, evaluation and supervision of the job performance of assigned personnel

To assist in the preparation of the annual budgets for assigned programs and manage the programs and the staff consistent with approved budgetary goals

To assist in the preparation of establishing and achieving goals and objectives for assigned programs consistent with RVCC goals and with advances in the applicable fields of treatment or advocacy

To propose, plan, oversee and develop approaches, services and programs that enhance the services of RVCC and is responsive to the needs of clients within the assigned programs

To cultivate, enhance and maintain interdepartmental staff, affiliated organizations, and community relationships

To identify, collect and report relevant statistical data to reflect the activities of the assigned programs and staff and to ensure compliance with administrative, regulatory and, if applicable, contractual requirements

To develop and maintain proficiency in using RVCC computer systems accurately and effectively

To assist the Assistant Executive Director with operational issues and special projects as assigned

To facilitate monitoring and auditing of processes and operations to ensure compliance with policies; to assist in developing appropriate mechanisms to accomplish same

To assist in developing, refining, revising, and implementing policies and procedures for RVCC and to contribute to QA, QI and UR functions

To develop and implement a training plan for new hires and conduct trainings for new staff their first week of orientation.

To assist with personnel/employee relations matters and partner with Human Resources Department as needed.

To effectively supervise assigned programs and services.

To provide direct clinical services, meeting productivity standards as agreed upon

To analyze and redesign assignments/workflows, as appropriate, to improve policies and procedures.

Job Requirements:

Education Level - Master's degree in Human Services, Social Work or related health or human services field

Years of Experience - Five years experience in health or human services in CBHI program preferred, at least two years of which were in a supervisory capacity required, Director leadership experience preferred.

Skills/Abilities - Strong leadership skills, Excellent verbal and written communication skills; interpersonal skills; crisis intervention skills; organizational skills; attention to detail; computer skills; good customer relations skills; knowledge of legal and ethical issues pertaining to the profession. Bilingual (English/Spanish) a plus!

Licensing - LMFT, LMHC, LICSW or Licensed Psychologist in the Commonwealth of Massachusetts required


Generous time off benefits
Eligible for state & federal loan forgiveness
Free access to VHS Fitness & Relaxation Center
Excellent and affordable insurance including health, vision, dental and pet insurance
Day Care reimbursement for eligible employees
Mileage reimbursement
Exclusive Employee Discounts
403b match
CEU reimbursement up to $1,000 per year
Tuition reimbursement up to $7,000/year




How To Apply

Apply online at -


River Valley Counseling Center
Chicopee, MA 01020

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Holyoke Medical Center


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575 Beech Street
Holyoke, MA 01040