Job Description

Clinical Support Staff - Chicopee Outpatient Clinic

River Valley Counseling Center · 249 Exchange Street
Chicopee, MA
Administrative/ClericalFull Time, 40, day shift, 8
Req # 8656

RVCC is looking to hire a Clinical Support Staff for our Chicopee Outpatient Clinic!

River Valley Counseling Center, Inc's Mission is to improve the health of all people in our community. We do that with honesty, respect, and dignity for our clients, visitors, and staff. We do that through expert and compassionate care, education, community partnerships, fostering innovation, and by inspiring hope in all we touch.  We do that by being good stewards of our resources and providing efficient and cost-effective care for all.

Job Responsibilities:

Provide secretarial and clerical support for the effective operation of the assigned site location

To coordinate and schedule appointments or meetings, as requested, for the professional staff

To verify client information at the time of visit

To organize and maintain accurate files and records and to retrieve files as necessary

To answer phone calls promptly and courteously and to take and communicate message accurately

To accurately handle correspondence, recordkeeping, database maintenance, and release of information procedures

To assist in the care and maintenance of office equipment and supplies and to report equipment malfunctions promptly

To assist the Site Director and professional staff with special projects and to perform other duties relative to site operations, as assigned or directed

Job Requirements:

Education Level - High School Diploma or GED.

Years of Experience - 6 months experience in an administrative and computerized office environment required.

Skills/Abilities - Bilingual (English/Spanish) preferred. Excellent verbal and written communication skills; interpersonal skills; crisis intervention skills; organizational skills; attention to detail; computer skills; good customer relations skills; knowledge of legal and ethical issues pertaining to the profession

Licensing - none.

Schedule:

Monday-Friday with Saturday and evening rotation coverage

Benefits:

Generous time off benefits for eligible positions

Exclusive employee discounts

Eligible for state & or federal loan forgiveness

Excellent and affordable insurance including health, vision, dental and pet insurance

Day Care reimbursement for eligible employees

Free access to VHS Fitness & Relaxation center

Mileage reimbursement

403b match

CEU reimbursement up to $1,000 per year

Tuition reimbursement up to $7,000 per year