Assistant Residential Director
May Institute

Job Order #: 19612487

West Springfield, MA 01089

Full Time

40 hours per week

POSTED 9/8/2023

EXPIRES 10/9/2023

Job Description

Assistant Residential Director
West Springfield, MA, USA Req #17713

May Institute is an award-winning nonprofit organization that provides educational, rehabilitative, and behavioral healthcare services to individuals with autism spectrum disorder and other developmental disabilities, brain injury, and behavioral health needs.  

We are looking for Direct Care Professionals to work with individuals with autism and developmental disabilities in one of our many residential or day habilitation programs.  We offer a variety of different schedules, exciting career paths, an excellent benefits package, and an opportunity to engage in life changing work.  

Our aMAYzing benefits include: generous paid time off policies, ongoing training and education, tuition or student loan forgiveness programs, a robust benefits program, and a diverse workforce dedicated to respect and open communication throughout the company.   Join our team and see what it means to truly BE aMAYzing

MayInstitute is looking for an Assistant Residential Director for our Adult Services Division in Western, Ma.

The Assistant Residential Director will work directly with the  Residential Director, Program Coordinators and Direct Care Staff, ensuring the quality of all aspects of the residential program by adhering to May Institute Policies and Procedures.

This is a full-time position and would require flexibility in work schedule, including some evenings and occasional weekend or overnight hours.


Serve as the direct supervisor of the Program Coordinators
Schedule and document supervision of Program Coordinators to review quality assurance standards, staff training, staff scheduling, budgeting, and financial audits for each residence.
Coordinate supervision of residences in Program Cluster
Regularly attend meetings including administrative, quality improvement, clinical, ISP, etc.
Manage significant incident reports and ISP entries in accordance with HCSIS
Responsible for being on call during all residential significant incidents in conjunction with the Residential Director
Assume assigned responsibilities when Program Coordinators are not present in residences
Manage time cards, time off requests, etc.
Manage any residential vacancies with Program Coordinators, maintaining budgeted vacancy percentages
Coordinate performance feedback with Human Resources, Program Coordinators, and residential staff including warnings and terminations
Perform monthly program audits
Work with corporate Quality Improvement office to meet licensure and accreditation requirements
Develop training programs for Program Coordinators for ISP, management, supervisors, and financial management of residence.
Complete and maintain required trainings such as CPR, First Aid, Safety Care, Privacy and Security, OSHA, Human Rights, Compliance, MAP training, and Defensive Driver training
Conduct yearly performance evaluations for all residential staff and Program Coordinators
Familiarity with HCSIS


Three years of residential experience in the field of Human Services
Three years of Supervisory experience
Experience with ISP development
Bachelor?' degree in the related field preferred
Experience using HEXIS electronic database
Current MAP, CPR, and First Aid Certifications preferred

aMAYzing Employee Benefits:

Generous paid time off & your birthday as a holiday  
Medical, dental, and vision insurance
Paid training and certifications opportunities  
Tuition reimbursement & loan repayment assistance program  
403B retirement plan with employer match

How To Apply

Apply Online:


1111 Elm St Suite 8
West Springfield, MA 01089

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The May Institute


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Chicopee, MA 01021