Job Description

Returns/Reclamation Supervisor

Job Details
Job Location - Chicopee Location - Chicopee, MA
Salary Range - $21.50 - $23.50 Hourly

Description
J Polep a division of National Convenience Distributorsserves customers in the Northeastern United States asthe 4thlargest full-line convenience store distributor.Ourgroup of companieshave shared nearly identical family values, corporate cultures, and customer-centric philosophiesfor generations.Weworkto continue and enhanceourlegacy of excellence and sharedbeliefswhile providing value-added services and personalized product recommendations that nurture long-term relationships. By employing talented individuals who bring their experience, knowledge, and commitment to NationalConvenienceDistributors, we are able to transform and grow not only our business but even more importantly, provide a positive and rewarding environment for all our team members.

J Polep Distribution Services, a division of NCD,would like you to join our dedicated team as aReturns/Reclamations Supervisor. J Polep has been servicing theNew England area and beyond for over120 years. This position is located in Chicopee, MA and reports to the Manager of the Credits and Retuns department and is part of supportive and energetic team. Helping and developing our employees are core components of the Returns and Reclamations team and requires excellent communication skills at all levels in the company.

Qualifications
Responsibilities & Duties

will oversee roughly 25 associates who are responsible for:
Offloading trucks after route completion
Processing, verifying, and sorting returned merchandise
Issuing account credits for returned merchandise and delivery shortages
Customer contact for questions concerning account credits
Managing unsaleable inventory and processing returns of unsaleable merchandise to vendors

Minimum Requirements:
Administrative writing and verbal Communication skills
Professionalism, confidentiality, and organization
Reporting skills
Proficient with Excel work sheets
Detail Oriented
Excellent Data Entry Skills

J Polep/NCD prides itself in providing a supportive yet challenging place to work and offers growth potential for its employees. We offer a generous compensation and benefits package.