Billing Manager

Job Order #: 19633465

Chicopee, MA 01022

Full Time

40 hours per week

POSTED 9/13/2023

EXPIRES 10/13/2023

Job Description

Billing Manager

Reference - EPR007245
Location - Chicopee, MA, USA
Type - Full Time
Job Category - Finance

EthosEnergy is currently looking for a Billing Manager. This position is responsible for leading and planning the daily operation of the Billing function across all Western Hemisphere entities, with a focus on customer billing, system automation and process streamline. This role will serve as a strategic partner to the Western Hemisphere Controller and Group Credit & Collection Manager to drive the overall vision of the complete order-to-cash (OTC) function.

Job Responsibilities

Supervise, manage, and streamline billing processes across various entities and multiple ERP systems
Resolve complex billing issues
Initiate and implement innovative logistics in billing functions
Work closely with the Central Collection team on any collection issue due to billing errors and implement best practices for WH billing team
Coordinate the billing functions of each geographic location by communicating regularly with each sites' sales, project management and billing coordinators, if present at that location
Resolve issues arising from actions or events involving administrative functions throughout the progress of a job from sale to billing of the customer
Ensure appropriate review of material invoices for completeness and accuracy, working in collaboration where necessary with relevant Business Partner
Coordinate and resolves sales tax issues, collaborating with the Tax Specialist where necessary
Manage the selection, training, and development of the billing department staff The above describes the general requirements for the position., but it is not an exhaustive statement of duties, responsibilities, or requirements as the business and needs evolve

Required Skills / Knowledge

Proven ability to perform strategic planning and priority setting for a billing department
Proven track record for improving process efficiencies and solving problems
Strong leadership skills with an ability to motivate direct reports
Detail oriented with an Accounting background
Excellent communication skills both written and verbal, and internal personal skills
Excellent analytical and problem solving skills
Ability to manage multiple projects concurrently
Positive attitude, ability to work well and fast under pressure, exceptional customer service attitude
Ability to thrive in an ever-changing environment


Minimum of 5+ years of billing management experience, with 3+ years of supervisory responsibilities. Experience in the standardization of processes across multiple ERPs and business groups is preferred but not required.

Education Requirements

Bachelor's degree, or equivalent, in Finance, Accounting, Business Administration or a related area of study.

Physical Requirements

General office tasks Must be able to travel up to 15% of the time, including potentially more initially.

How To Apply

Apply on the company's webpage: https://


1310 Sheridan Street
Chicopee, MA 01022

Get Directions



Not Specified

Per Diem Position

Not Specified

Union Position





Not Specified


Not Specified

Benefit Details


Ethos Energy


Not Specified


Not Specified


Not Specified


1310 Sheridan Street
Chicopee, MA 01022