Customer Service/Enrollment Agent
The Wilmington Group
Job Order #: 19809568
Springfield, MA 01103
Part Time
20 hours per week
POSTED 10/18/2023
EXPIRES 12/29/2023
Job Description
Customer Service/Enrollment Agent
Greet all customers and provide a professional and welcoming experience
Complete customer fingerprint images, biometric & data capture processes and
paperwork
View and print appointment schedule using web-based applications
Verify identity of and enroll employee/applicant, scan documents, and capture
biometrics using the computer equipment provided in accordance with program
requirements
Transmit applicant information and fingerprints
Provide reports to IDEMIA as might be reasonably requested
Interface with the helpdesk to resolve technical difficulties
Implement process improvements as needed
Professional in appearance and behavior
Excellent customer service skills, including problem resolution
Bi-lingual candidates encouraged to apply!
How To Apply
Apply to Joe Kane by Email at: Jkane@rdevelopmentllc.com or by phone at 413-262-8554
Address
93B Mill Street
Springfield, MA 01103
Get Directions
Shift
First
Not Specified
Per Diem Position
Not Specified
Name
The Wilmington Group
Email
Jkane@rdevelopmentllc.com
Address
P. O. Box 1963
Springfield, MA 01101
