Job Description

Job Summary:
The Holyoke Public Library is seeking a Computer Coordinator/Technology Librarian to join
their team. The Computer Coordinator/Technology Librarian coordinates the library?s
technology infrastructure and all system planning including networks, hardware, software,
databases, wireless Internet, and related equipment. The Computer Coordinator/Technology
Librarian also conducts computer training for library staff and the public in person and virtually.
The work is performed under the supervision of the Senior Computer Coordinator/IT.
Responsibilities include developing the Library?s technology growth, analyze and evaluate
current and future needs for technology, develop a technology plan with the Senior Computer
Coordinator/IT and library Director and assists in managing the implementation of the plan.
Additionally, the Computer Coordinator/IT will develop and implement training for library staff
and patrons, receive and evaluate requests for information and document computer matters.
This position tests and troubleshoots electronic equipment, installs, and configures new
equipment and software and performs preventive maintenance and repairs. Additional
responsibilities include serving as the website administrator, technical liaison to the
Central/Western Library Network (CWMARS) for needs related to technology. This position
may work with City and School IT professionals to collaborate on opportunities. In addition, the
Computer Coordinator/IT assists with the technology budget, computer warranties, and software
license and service contract files. This is a 20-35 hour per week position. The hourly rate is set
by City Ordinance and qualifies for health, dental and life insurance, paid vacation, sick,
personal and holiday leave after one year of employment. This position also qualifies for the
City?s retirement plan.

Required Skills/Abilities:Two years experience in Computer Technology and Support;
Microsoft Windows and Office experience; prefer A+ and Net+ certification; understanding of
Library operations and service mission, including experience with automated circulation
systems. Customer service and teaching skills. Excellent communication, interpersonal and
analytical skills, operates computer systems efficiently, diagnoses operational problems, and
responds to user technical assistance requests, web markup skills, including HTML and CSS.
Associate degree or equivalent experience.