Job Description

Housekeeping Supervisor - MGM Springfield

The SHOW comes alive at MGM Resorts International.

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping for our guests.

THE JOB:

As a Housekeeping Supervisor, you will oversee the day to day operations of assigned floors and create a safe and friendly environment for employees and guests. You will set the stage for the guest experience with your welcoming smile and top-notch service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.

THE DAY-TO-DAY:

Responds to and resolves guest complaints, creatively solves problems while anticipating and recognizing potential difficulties
Meets the demands of a fast-paced environment by using good judgment and the ability to multitask
Inspects guest rooms completely and thoroughly for cleanliness
Supervises assigned floors and ensures all rooms, hallways, and other areas are cleaned to property standards

THE IDEAL CANDIDATE:

Takes pride in their work
Great attention to detail
Enjoys helping others and likes to make a good impression
Adapts well to changing situations and can efficiently handle a fast-paced work environment

THE PAY, PERKS & BENEFITS:

Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
Free meals in our employee dining room
Free parking
Healthcare, and 401K benefits
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community