Job Description

Behavioral Health Case Manager, Springfield

General Information
Location:  153 Magazine Street
Springfield, MA, 01109
Employee Type:  FT
Job Category:  Case Manager, Behavioral Health Case Manager
Industry:  Non-Profit
Required Degree:  4 Year Degree

Contact Information
Name:
Jennifer Rivera
Phone:
413-233-5397
Email:
jerivera@mhainc.org

Description
MHA is hiring immediately for a Behavioral Health Case Manager.  The Behavioral Health Case Manager will provide outreach services, case management, care coordination, and facilitate community linkages to participants of the BestLife Emotional Health & Wellness Center.  These efforts are Person-Centered and in the interest of maintaining optimal functioning in the community.  Perform responsibilities professionally, in accordance with MHA's Core Values (Respect, Integrity, and Compassion), policies, practices, program funding and applicable regulatory agency guidelines.

Behavioral Health Case Manager Position's Essential Functions

Intake Coordination and Documentation

Conduct client intake meetings and be available for assigned duty day on a weekly basis. Complete all documentation as required by the position. Complete funding specific program evaluation assessment and consents.

Service Planning

Serve as a member of the multidisciplinary team in the development of the Individualized Action Plan utilizing the participant's strengths in establishing and meeting their goals. Actively support the implementation strategies as outlined in the IAP and document progress as required.
Develop, monitor, and implement program support strategies, crisis and behavioral plans in cooperation with the participant and treatment team. Adjust and adapt level of support to varying needs of the participants.

Housing Stability

Assist participants' entry into safe housing. Develop and maintain relationships with landlords.
Provide tenancy support by assisting participants to negotiate with landlords for repairs and maintenance as necessary using health and housing code regulations as standards; assist participants to comply with tenant responsibilities such as apartment upkeep, rental payments, drug free environments and noise restrictions.
Assist participant to organize home moves (i.e. utilities, address changes). Physically assist participant in packing and moving furniture, and household items as required. Seek agency assistance as needed.

SEE THE MENTAL HEALTH ASSOC WEBSITE FOR COMPLETE LIST OF RESPONSIBILITIES

Behavioral Health Case Manager Required Knowledge, Skills, and Abilities

Valid driver's license, sufficient automobile insurance, acceptable driving record, and a safe reliable vehicle during working hours.
Demonstrated ability to work independently, manage time, prioritize tasks, take initiative, follow through, and work cooperatively as a member of a team.
Good oral, written, computer, and organizational skills.
Demonstrated ability to adapt to the changing needs of the program participants.
Strong interpersonal skills, patience, caring, and compassion.
Must be able to pass and maintain certifications in CPR and first aid.
Must be at least twenty-one years old.

Behavioral Health Case Manager Required Education and Experience

Bachelor's degree in human services or relevant field required.
Requires six months of applicable experience. Experience with individuals with mental health and/or substance use challenges or individuals with a history of housing instability preferred.