Job Description
Essential Duties and Responsibilities:
* Execute collection calls and/or correspondence on a regular basis
* Provide superior internal and external customer service regarding collection issues and resolution of client discrepancies
* Maintain assigned accounts, customer calls, account adjustments, & customer reconciliations
* Accountable for reducing & maintaining the daily sales outstanding (DSO)
* Enlist the efforts of sales & senior management when necessary to escalate the collection process
* Monthly distribution of past due statement and backup required
* Manage the daily sales hold report & delinquent customers
* Meet defined department goals & activity metrics
* Manage issues through KPI's
* Other tasks as assigned by Management
Education and/or Work Experience Requirements:
* 2-3 years' experience in a high volume, corporate collections department
* An associate's or bachelor's degree in Finance or Accounting is a plus
* Knowledge of Billing and Collections procedures
* Accounts Receivable knowledge 1
* Proficient with ERP applications
* Working knowledge of Microsoft Suite of Products
* Excellent written & verbal communication skills
* Ability to prioritize and multi-task
Physical Requirements:
* Ability to safely and successfully perform the essential job functions consistent with federal, state and local standards, including meeting qualitative and/or quantitative standards.
* Ability to maintain regular, punctual attendance.
* Must be able to lift and carry up to >10 lbs.
* Must be able to talk, listen and speak clearly.
How To Apply
MassHire and AliMed, is working together to fill this position. Please submit resume/job number to Rick at rbaccari@masshiremsw.com, it will then be forwarded to the hiring manager.