Job Description

Essential Duties and Responsibilities:

* Accountable for MS Dynamics 365 for Operations ongoing support and enhancements, business requirements definition, end user access, and configuration.
* Ensure quality and timely delivery of support to end users by documenting application support procedures.
* Participate in all phases of the Solution Delivery Life Cycle including planning, requirements definition, solution design, test execution, and implementation of business applications.
* Works projects through to completion while keeping project team members, stakeholders, vendors, and senior IT management informed of issues and overall status.
* Gathers and analyzes business requirements from stakeholders and identifies potential solutions.
* Translate functional business requirements into technical requirements working with development resources.
* Contribute to the technology roadmap for selected business applications and systems.
* Assists with managing vendor relationships including scoping of application services and review of deliverables.
* Continuously improve support processes and develop staff to keep up with changing IT and business demands.
* Perform system maintenance tasks to maintain environment health.
* Perform D365 code deployments where necessary.
* Document and diagram existing systems and business processes and constantly analyze for more efficient methods.
* Assists with audit, security, & compliance requirements.
* Adhere to team and departmental development standards.
* Allocation of work and performance of the team.
* Responsible for work delivered within the team.
* Demonstrate a high level of communication skills, verbal and written.

Education and/or Work Experience Requirements:

* Bachelors and/or master's degree or equivalent experience
* Minimum 3-5 year's experience in a professional environment with Microsoft Dynamics 365 F&O platform.
* Strong knowledge of related business and implementation processes (Order to Cash, Procure to Pay, Retail/Call Center)
* Experience in Solution Development Life Cycle, including design (creating functional/technical specifications), test scripts and other system administration, and support documentation.
* Ability to facilitate meetings such as design/requirement gathering session or technical training sessions.
* Ability to work with multiple vendors, consultants, and external parties as part of the ongoing application support and development.
* Must have strong knowledge of Dynamics 365 infrastructure components; CE knowledge is a plus.
* Proficiency in developing SQL queries and extracting data from databases and understanding complex database schemas and database objects.
* Strong conceptual, analytical, problem-solving, troubleshooting, and resolution skills.
* Proven technical documentation skills.
* Detail oriented and possess strong problem-solving skills, with ability to analyze a situation for potential future problems.
* Able to meet the development demands of a dynamic, growing company.

Physical Requirements:

* Ability to safely and successfully perform the essential job functions consistent with federal, state and local standards, including meeting qualitative and/or quantitative standards.
* Ability to maintain regular, punctual attendance.
* Must be able to lift and carry up to >10 lbs.
* Must be able to talk, listen and speak clearly.

How To Apply

MassHire and AliMed, is working together to fill this position. Please submit resume/job number to Rick at rbaccari@masshiremsw.com, it will then be forwarded to the hiring manager.