Job Description

Position Description/Minimum Qualifications *

- Present and sell company products and services to new and existing customers
- Prospect and contact potential customers
- Reach agreed upon sales targets by the deadline
- Resolve customer inquiries and complaints
- Set follow-up appointments to keep customers aware of latest developments
- Create sales material to present to customers
- Actively seek out new business opportunities through building owners, contractors, managers, ect for all verticals performed by NESS
- Cultivate and maintain customer relationships to ensure customer satisfaction and repeat business
- Initiate and help to maintain customer maintenance programs to keep their properties code compliant
- Estimate job cost and budgeting
- Assist with system design and layout
- Generate and present detailed, professional proposals to customers
- Collaborate with other team members to ensure customer satisfaction
- Professional understanding of all applicable codes and regulations for the scope of work needed
- Track all sales activities through the company?s operations software
- Other duties as assigned

Special Skills

- Previous experience in sales, customer service, or other related fields
- Familiarity with CRM platforms
- Ability to build rapport with clients
- Strong negotiation skills
- Deadline and detail-oriented
- Knowledge of Life Safety industry
- Ability to Multi Task
- Advanced Customer Service Skills

Computer Skills: Knowledge of Word, Excel, Adobe, ServiceTrade, and QuickBooks a plus